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# MANAGER, IT

- **Company:** IBA InfoTech Inc.
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Computer Literacy, Software Systems, Computer Networking Systems, Information Technology
- **Published:** June 14, 2026
- **Apply:** https://ibainfotech.com/sr-manager-it

## About the Role

* Skills/Abilities and Knowledge
 * Ability to read, write and speak the English language
 * Basic computer skills, with proficiency with Word and Excel
 * Knowledge of computer and/or network systems, applications, procedures and techniques
 * Experience leading others and providing constructive feedback
 * Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
 * Skill in organizing resources and establishing priorities
 * Ability to learn and support new systems and applications
 * Ability to work with others to resolve problems, handle requests or situations
 * Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
 * Displays a sense of urgency to resolve issues quickly and efficiently
 * A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
 * Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
 * Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
 * Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
 * Ability to make decisions and solve problems while working under pressure
 * Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
 * Proven knowledge of information technologies and methodologies related to the assigned IT segment or area
 * Ability to exercise, on a regular basis, independent judgment and discretion in the performance of job duties
 * Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job, * BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience

## Description

* Actively and consistently supports all efforts to simplify and enhance the customer experience.
 * Oversee multiple and/or large departments within IT.
 * Build and implement IT plans according to the IT and corporate strategy.
 * Manage the maintenance and enhancement of software systems that support commercial selling applications for employees.
 * Ensures compliance with IT standards, policies and procedures.
 * Accountable for respective budgets


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