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# Desktop Support Engineer (On-Demand / Contract)

- **Company:** Axiom
- **Location:** Atlanta, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Desktop Environments, Local Area Networks, Networking Basics, Network Connections, Network Routers, Diagnostic Tools, Enterprise Software Applications, Peripherals, Laptops
- **Published:** June 5, 2026
- **Apply:** https://www.dice.com/job-detail/e00951c7-799d-4734-b947-3e1146d4a898

## About the Role

* Strong knowledge of Windows operating systems and desktop environments
 * Experience with hardware troubleshooting and replacement
 * Basic networking knowledge including LAN, switches, and routers
 * Ability to troubleshoot printers and peripheral devices
 * Strong communication and customer service skills
 * Ability to work independently in onsite environments

Required Tools

Engineers must carry:

 * Windows laptop
 * LAN cable
 * Console cable
 * Screwdriver toolkit
 * Basic IT troubleshooting tools

## Description

We are seeking a reliable and technically skilled Desktop Support Engineer to provide onsite IT support for enterprise clients on an on-demand basis. This is a field support role ideal for independent contractors who are responsive, customer-focused, and experienced in desktop and basic network troubleshooting.

Assignments will be provided as support requests arise. Engineers must be available to travel to client locations and provide hands-on technical assistance.

Responsibilities

 * Provide onsite desktop and IT support for end users at client locations
 * Troubleshoot and resolve issues related to Windows desktops, laptops, printers, and peripherals
 * Install, configure, and maintain hardware, operating systems, and enterprise applications
 * Support LAN/network connectivity troubleshooting
 * Perform hardware replacement, upgrades, and device installations
 * Use console access for basic network troubleshooting when required
 * Document service activities and provide updates to the Service Delivery Team
 * Follow client IT policies, procedures, and security guidelines


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