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# Staff Solutions Engineer - Southwest

- **Company:** Kong Inc.
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $220,000.0 - $260,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Software as a Service, Cloud Computing, DevOps, Open Source Technology, Enterprise Software Applications, Kubernetes, Deployment Automation, Docker
- **Published:** June 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ac5226a6070e7eae

## About the Role

Do you have experience in DevOps automation?, * 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company.

 * Solid understanding of cloud computing trends and open source business models
 * You are a strong listener and communicator.
 * You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.
 * Enthusiasm for working in a high profile, fast-paced startup culture.

 * Experience with Docker/Kubernetes and other cloud native platforms.
 * Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.

## Description

If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Are you ready to sit at the epicenter of the API and AI connectivity revolution? As a Staff Solutions Engineer at Kong, you won't just be selling a platform; you'll be the master architect helping the world's most innovative enterprises navigate the transition from monolithic relics to high-performance, cloud-native ecosystems.

What you'll be doing:

 * Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
 * Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production.
 * Support PoCs throughout the entire evaluation process.
 * Ensure 100% customer satisfaction across assigned set of accounts.
 * Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs.
 * Create technical documentation for DevOps, implementations, and services engagements.
 * Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.
 * And any additional tasks required by manager.


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