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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Technician II - **Company:** Cirrascale Cloud, LLC - **Location:** Austin, TX, United States - **Experience:** Experienced - **Salary:** $66,560.0 - $72,800.0 - **Contract:** Permanent contract - **Skills:** JIRA, Bash Shell, BASIC (Programming Language), Data Centers, RAID, Ethernet, Network Interface Controllers, Firmware, Hyper-V, Networking Hardware, Python (Programming Language), Network Troubleshooting, Linux System Administration, Linux Servers, Windows PowerShell, Cloud Services, Virtual Local Area Networks, Virtualization Technology, Diagnostic Tools, Scripting, Graphics Processing Unit (GPU), Computer Networking Systems, Information Technology, Hardware Infrastructure, Network Server, Server Operating Systems & Platforms, Vmware - **Published:** June 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a2fd72e3441b88a4 ## About the Role Do you have a valid Driver's License license?, Do you have experience in VLAN?, * 2+ years of data center, server, IT infrastructure, or related technical experience. * Experience troubleshooting server hardware and enterprise infrastructure. * Understanding of TCP/IP networking fundamentals, VLANs, and Ethernet technologies. * Experience working in Linux environments. * Familiarity with RAID configurations, storage systems, and virtualization platforms. * Strong troubleshooting and analytical skills. * Excellent verbal and written communication skills. * Ability to lift and move equipment weighing up to 50 pounds. * Ability to work independently with minimal supervision. Preferred Qualifications * Experience with GPU-based server environments. * Experience with VMware, Hyper-V, or other virtualization platforms. * Familiarity with NetBox, Jira, and asset management systems. * Basic scripting experience with Bash, PowerShell, or Python. * Previous experience mentoring junior technicians. ## Description Cirrascale Cloud Services is seeking a Level 2 Data Center Technician to support the deployment, maintenance, and troubleshooting of server, storage, and networking infrastructure within our data center environments. The Level 2 Data Center Technician serves as a technical escalation point for Level 1 technicians and is responsible for diagnosing and resolving complex hardware issues, supporting operating system and network troubleshooting, performing remote hands activities, and assisting with large-scale infrastructure projects. This role requires strong technical knowledge, attention to detail, and the ability to work independently in a fast-paced production environment. Essential Duties and Responsibilities Hardware Installation and Maintenance * Install, rack, stack, and cable servers, storage systems, network equipment, and related infrastructure. * Troubleshoot and replace hardware components including drives, power supplies, memory, GPUs, RAID controllers, NICs, fans, and other server components. * Perform firmware upgrades and hardware diagnostics. * Execute hardware decommissioning projects and validate data wipe procedures. Network and Connectivity Support * Troubleshoot network connectivity issues using standard diagnostic tools and commands. * Verify switch ports, VLAN assignments, transceivers, and physical connectivity. * Perform cross-connects, patching, and cable management according to company standards. * Support network deployment and upgrade projects. Operating System Support * Assist with Linux server installations, imaging, and basic configuration. * Troubleshoot operating system boot issues and hardware-related system errors. * Review logs and perform basic OS-level diagnostics. * Support customer image deployment and validation activities. Remote Hands Support * Serve as the on-site resource for remote engineers and customers. * Perform equipment power cycles, hardware replacements, console access, visual inspections, and troubleshooting activities. * Execute maintenance activities while ensuring customer approvals and change management requirements are met. Inventory and Asset Management * Maintain accurate asset records within company systems. * Perform physical audits and inventory validation. * Manage shipping, receiving, and RMA processing activities. * Ensure equipment is properly labeled, tracked, and documented. Documentation and Process Improvement * Maintain detailed ticket updates and technical documentation. * Create and update operational procedures and runbooks. * Identify opportunities to improve processes, efficiency, and service delivery. Team Support and Escalation * Provide guidance and mentorship to Level 1 Data Center Technicians. * Act as an escalation resource for advanced troubleshooting. * Escalate issues to Engineering or specialized teams when appropriate. ## Related Videos - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [5 Years in Cloud Native: The Good, the Bad, and the Bill](https://www.wearedevelopers.com/videos/100111-5-years-in-cloud-native-the-good-the-bad-and-the-bill) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)