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# Network Security Engineer

- **Company:** Brooksource
- **Location:** Charlotte, NC, United States
- **Salary:** $104,000.0 - $108,160.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Access, Cloud Computing, Cyber Security, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Issue Tracking Systems, Virtual Private Networks (VPN), Network Security, Network Troubleshooting, Log Analysis, Network Connections, Network Monitoring, Routing, Remote Access Technology, TCP/IP, Computer Network Operations, Firewalls (Computer Science), Information Technology, Palo Alto Networks, Tools for Reporting
- **Published:** June 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a080e65f96894b96

## About the Role

Do you have experience in VPN management?, Do you have a Bachelor's degree?, · Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a related field, or equivalent combination of education and experience

· Experience supporting enterprise network and security environments

· Hands-on experience with Palo Alto firewalls

· Working knowledge of Prisma Access, Strata Cloud Manager, and GlobalProtect

· Experience troubleshooting network security, VPN, and connectivity issues

· Experience using Cherwell and/or Ivanti ticketing systems

· Strong understanding of TCP/IP, routing, DNS, DHCP, VPN technologies, and firewall policy management

· Ability to analyze logs and system behavior to diagnose technical issues

· Strong written and verbal communication skills

· Strong organizational skills and attention to detail

Preferred Qualifications:

· Palo Alto Networks certification(s)

· Experience in large enterprise or managed service environments

· Familiarity with ITIL processes for incident, problem, and change management

· Experience supporting cloud-managed security platforms

· Knowledge of network monitoring and reporting tools

Knowledge, Skills, and Abilities:

· Ability to manage multiple priorities in a fast-paced technical environment

· Ability to work independently and collaboratively within a team setting

· Strong analytical and problem-solving skills

· Ability to communicate technical concepts to both technical and non-technical audiences

· Commitment to maintaining confidentiality, security, and operational standards

## Description

The IT Network Engineer is responsible for the design, implementation, administration, and support of enterprise network security and remote access solutions. This role provides technical expertise in Palo Alto firewalls, Prisma Access, Strata Cloud Manager, and GlobalProtect to ensure secure, reliable, and efficient network connectivity. The position also supports incident, service request, and change activities through Cherwell and/or Ivanti ticketing systems, while maintaining accurate documentation and adhering to established operational processes., · Administer, maintain, and support Palo Alto Networks firewalls in an enterprise environment

· Configure, manage, and troubleshoot Prisma Access and GlobalProtect remote access solutions

· Utilize Strata Cloud Manager for policy administration, monitoring, reporting, and operational support

· Diagnose and resolve network connectivity, firewall, VPN, and security policy issues

· Analyze logs, alerts, and traffic flows to identify root causes and implement corrective actions

· Implement firewall policy changes, NAT updates, and security rule modifications in accordance with change management procedures

· Monitor network and security infrastructure performance and recommend improvements to enhance reliability and security

· Respond to incidents, service requests, and problem tickets using Cherwell and/or Ivanti

· Document technical issues, troubleshooting steps, root cause analysis, and final resolutions in the ticketing system

· Collaborate with cross-functional IT teams, vendors, and business partners to support network operations and resolve escalated issues

· Participate in system maintenance, upgrades, patching, and after-hours support activities as required

· Maintain technical documentation, standard operating procedures, and knowledge articles related to supported systems


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