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# Principal Systems Analyst

- **Company:** Onto Innovation
- **Location:** Milpitas, CA, United States
- **Salary:** $128,000.0 - $192,000.0
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Information Systems, Data Validation, Data Files, Data Integrity, Oracle (Applications), Oracle SQL Developer, Regression Testing, Release Management, PL-SQL, SQL Databases, Oracle Fusion Middleware, Bi Publisher, Test Scripts, Oracle Ebusiness, Oracle Erp
- **Published:** June 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=154093963628afe3

## About the Role

Do you have experience in Warranty issues management?, Functional Expertise

 * Field Service operations

 * Service requests and work orders

 * Preventive maintenance

 * Service contracts and warranty processes

 * Integration with Inventory, Order Management, and Billing

Data & Support

 * Experience supporting large ERP datasets

 * Proven experience in incident management and enhancement delivery

 * Strong analytical and problem-solving skills

Oracle E-Business Suite (EBS)

 * Service modules (CS / Install Base / Depot Repair as applicable)

 * Inventory (INV)

 * Order Management (OM)

 * Accounts Receivable (AR)

 * BI Publisher reporting

Desirable / Preferred Skills

Oracle Fusion Cloud

 * Field Service or Maintenance Management

 * Inventory Management

 * Order Management

 * Oracle Transactional Business Intelligence (OTBI)

 * Oracle BI Publisher

 * Oracle PL/SQL for data validation and analysis

 * Report and dashboard development (BI Publisher, OTBI)

 * Experience in semiconductor, equipment manufacturing, or high-tech industries

Education

Bachelor's degree in information systems, Engineering, Business, or related field

## Description

The ERP Functional Analyst for "Field Services" is responsible for supporting, enhancing, and optimizing Oracle ERP solutions that enable Field Service operations across the enterprise. This role partners closely with business stakeholders to ensure system stability, data accuracy, reporting visibility, and continuous improvement of service-related processes.

The position supports production incidents, enhancement initiatives, and analytics/reporting needs, while working extensively with large volumes of ERP data.

Key Responsibilities

Functional Ownership

 * Act as functional SME for Field Service-related business processes within Oracle ERP

 * Analyze business requirements and translate them into functional system designs

 * Configure, test, and deploy ERP enhancements and fixes

Operational Support

 * Provide production support, including incident triage, root-cause analysis, and resolution

 * Support business users with change requests, enhancements, and process improvements

 * Participate in release planning and regression testing

Data, Reporting & Analytics

 * Work with large and complex data sets within Oracle ERP

 * Support business stakeholders in developing, validating, and enhancing:

 * Operational reports

 * Performance dashboards

 * Service KPIs

 * Partner with technical teams to validate data using SQL/PL/SQL where required

Collaboration & Documentation

 * Create functional design documents, test scripts, and training materials

 * Collaborate with IT, Finance, Supply Chain, and Reporting teams

 * Ensure data integrity and process compliance across integrated modules


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