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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Research and Reference Librarian (Information Solutions Analyst) - **Company:** World Bank - **Location:** Washington, DC, United States - **Contract:** Temporary contract - **Skills:** Microsoft Excel, Application Programming Interfaces (APIs), Artificial Intelligence, Data Analysis, Big Data, Databases, Digital Libraries, Factiva, Identity and Access Management, Information Management, Integrated Library Systems, Open Data Protocol, Open Access, Peer-To-Peer (P2P), Microsoft PowerPoint, Software Tools, Cisco WebEx, Search (Computer Science), Pubmed, Search Engines - **Published:** June 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d3cb6f28ea768c3c ## About the Role Do you have experience in Serving clients?, Do you have a Master's degree?, * Bachelor's or Master's degree with 2 years of experience or equivalent combination of education and experience (for example, in the IT field: Bachelor's Degree with a minimum of 1 year of related work experience). * Knowledge and proficiency of Research tools such as EBSCOhost, Scopus, ProQuest, EMIS Intelligence, Factiva, Fitch, and other relevant development and investment databases. * Solid Library client service orientation as an experienced Research & Reference Librarian. * Excellent command of English (both spoken and written). * Knowledge of other languages a plus. Minimum Requirements * Proven knowledge and understanding of information management and library processes. * Proficiency in using Integrated Library Systems (ILS) such as Primo/Alma (Ex-Libris). * Knowledge of Springshare use. * Knowledge of Microsoft Office Suite, particularly Excel and PowerPoint. * Knowledge of expert Web searching. * Experience using a Case Management System to respond to library requests. * Proven ability to work under pressure, responding to multiple requests simultaneously, balancing immediate client needs with overall service requirements while also managing partnerships. * High degree of tact, judgment, initiative, resourcefulness, and motivation. * Well-developed information evaluation skills. * Acquaintance with Open Access, Open Data, and Open Science. * Excellent written and oral communication skills to facilitate internal collaborations, client business relationships, and prepare and communicate research findings and insights. * Ability to work in, and with, a diverse large virtual widely dispersed global workforce. Desirable Requirements: * Curiosity with emerging technologies and a willingness for AI experiential learning, including potentially building up a library of high-quality prompts or prompt chains to support effective research strategies. * Experience using library databases such as SSRN, JSTOR, PubMed, EconLit, etc., and bibliometrics tools such as Web of Science * Experience using research tools such as Google Scholar, ResearchGate, Kopernio, Lazy Scholar, Lean Library, etc. * Familiarity with ILL (Inter Library Loan) platforms such as OCLC, Docline, Reprints Desk and other tools for fulfilling client information requests Knowledge of, or familiarity with, copyright, intellectual property and other library compliance matters including ethical use of information. * Experience performing data analysis and visualizations for internal decision making. * Experience using communication and meeting tools such as Webex and Microsoft Teams, Viva Engage. Competencies * Excellent communication, problem-solving, client engagement, presentation, and collaboration skills. * An initiative-taker who is proactive, shares knowledge, and is open to learning. ## Description The WBG Library seeks an innovative, service-oriented, and collaborative professional to serve as a Research & Reference Librarian. The ideal candidate must have a proven record of conducting in-depth research, reference, and market data services to a diverse global audience. Reporting to the Library Research Team Lead, the person in this position will provide innovative, scalable solutions to Bank Group staff, working collaboratively with Research team members, and supporting the Library front desk with Reference services. The selected candidate will also work with other WBG IT teams and internal and external WBG Library partners to deliver on the WBG Library Research mandate. The ideal candidate is an experienced Research Librarian, with broad knowledge of library databases, client service, and technology use including AI (Artificial Intelligence) in information delivery. The successful candidate will be joining a dynamic, international team in Washington, DC with an expectation to work in a hybrid environment (1 day Home Base Work and 4 days in person per week at HQ). Key Deliverables * Perform in-depth research services covering the development sectors and investment industries of the World Bank group. * Focus on AI for Research. * Deliver high quality reference and document delivery service. * Perform Systematic Literature Reviews * Contribute to peer-to-peer learning, collaboration, and knowledge sharing. Main functions and responsibilities: * Conduct research and deliver responses to Library clients in HQ and Country Offices within the specified Service Level Agreements. * Work at the Library front desk Support taking daily shifts, answering Ready Reference questions, and providing document delivery services. * Use knowledge of Open Access or academic search engines resources to support Library client requests. * Use the Library Case Management System to receive, create cases and respond to clients. * Create and publish topical research guides which align with the WBG's knowledge verticals. * Assist staff by delivering research and reports, and help evaluate and validate information, especially data or information generated by AI to advance information integrity in the WBG's projects and investments. * Provide regular reports and statistical analysis to the Research Team Lead. * Work effectively, as a team member, supporting library services, such as Content and Access Management and Outreach and Promotions teams. * Perform big data analytics and draw client and business insights from Research services including supporting staff with APIs for their Research needs. * Respond to company and financial market data-related questions using tools such as Capital IQ, etc. * Contribute to and apply WBG's body of knowledge for internal and/or external client solutions. * Work independently with teams across ITS and within ITSDO. * Provide expert professional advice on library and information management especially in the context of developing countries including advice on creating digital Libraries. * Collaborate with external partners in finding and providing relevant information to support WBG business and client countries capacity building. * Test/pilot library-related products and provide feedback. * Present and train others in library services and resources, when required. * Demonstrate the ability to work in, and with, a diverse global workforce. * Mentor, motivate and provide direction, guidance, and training to junior team members in carrying out the defined work program. * Participate in day-to-day development and maintenance of information resources and services. * Contribute to the formulation and implementation of Library policies, standards, guidelines, and procedures. ## Related Videos - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [OLAP for AI Applications and why you should care](https://www.wearedevelopers.com/videos/100212-olap-for-ai-applications-and-why-you-should-care) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [From conversational job search to AI agents, must we reinvent recruitment?](https://www.wearedevelopers.com/videos/100252-from-conversational-job-search-to-ai-agents-must-we-reinvent-recruitment) - [Coffee with Developers - Maria Apazoglou](https://www.wearedevelopers.com/videos/1209-coffee-with-developers-maria-apazoglou) - [Why and when should we consider Stream Processing frameworks in our solutions](https://www.wearedevelopers.com/videos/1085-why-and-when-should-we-consider-stream-processing-frameworks-in-our-solutions) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The 13 Best Python Libraries for Developers in 2025](https://www.wearedevelopers.com/magazine/371-the-13-best-python-libraries-for-developers-in-2025) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [How to Ensure a Reasonable Salary Before an Interview](https://www.wearedevelopers.com/magazine/322-how-to-ensure-a-reasonable-salary-before-an-interview) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)