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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Analyst - **Company:** Censys, Inc. - **Location:** Ann Arbor, MI, United States - **Experience:** Expert - **Salary:** $103,000.0 - $134,000.0 - **Contract:** Permanent contract - **Skills:** Apple Mac Systems, Cloud Computing, Issue Tracking Systems, Inventory Management Software, Peripherals, Information Technology, Atlassian Tools, Gsuite - **Published:** June 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3f74f78aba859e31 ## About the Role Do you have experience in macOS?, * 5+ years experience supporting IT services and contributing to technology-driven business processes * Experience working with MacOS, cloud-based technologies & services (Google Workspace, Slack, Zoom, etc.) * Ability to make decisions, shift priorities and manage time to meet changing and evolving needs * Strong problem-solving skills and ability to adapt & develop new technical skills as technology changes Nice to have * Experience in a high-growth tech company * Experience supporting geographically dispersed team members in remote environments ## Description As an IT Analyst, you will be responsible for supporting Censys' employees, devices, and software. As one of the most visible team members in the company, you'll develop meaningful partnerships with colleagues on all Censys teams, and be a valued team member of a mission-driven technology company at an exciting time in its history. Reporting to the Manager of IT, you will work closely together to support our most valuable assets - our people. This position requires candidates to be located in the Ann Arbor, Michigan area and available to work on-site as needed for events, onboarding, and inventory., * Provide training and support to IT staff and end-users to facilitate timely and effective solutions to technical issues * Work closely in a medium-sized (150-200 person) company to support staff and their technology needs * Prioritize, address, and resolve employee requests via Atlassian, Slack, and Zoom * Manage the IT support ticketing system and ensure issues are resolved within set service level agreements (SLAs) * Manage and support office hardware and network (workstations, peripherals, inventory, etc.) * Contribute and maintain documentation for IT systems, support processes, and user guides in our internal wiki to facilitate knowledge sharing and efficient problem resolution * Manage updates to our inventory management system * Support technical onboarding process and duties * Work with the Security team to ensure organizational compliance with our regulatory requirements, and assist in control implementations related to internal security assessments * Stay current with technology trends and advancements to recommend upgrades and new systems that will improve organizational efficiency, To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates to keep their cameras on during video interviews. Additionally, if hired, we would love to bring you to our HQ in Ann Arbor for in-person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with our Censys Privacy Policy. We value diversity and are committed to creating an inclusive environment for all employees. Censys is an equal opportunity employer. California Privacy Rights Notice Pursuant to the California Consumer Privacy Act (CCPA), we are providing you with notice that we collect personal information from job applicants for business purposes, including evaluating your candidacy for employment, conducting interviews, and, if applicable, completing the hiring process. The categories of information we may collect include identifiers (such as name and contact information), professional or employment-related information (such as work history, education, and references), and other information you provide in your application. We do not sell or share your personal information. For more information on how we use and protect your personal information, and your rights under the CCPA, please refer to our Privacy Policy. ## Related Videos - [Grappling With Clunky Old Software? 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