> Markdown version of [/jobs/ext/558877-manager-enterprise-it-applications](https://www.wearedevelopers.com/jobs/ext/558877-manager-enterprise-it-applications). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, Enterprise IT Applications - **Company:** City of Glendale AZ - **Location:** Phoenix, AZ, United States - **Experience:** Experienced - **Salary:** $119,000.0 - $178,500.0 - **Contract:** Permanent contract - **Skills:** Disaster Recovery, IT Management, Information Technology - **Published:** June 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d48da0d6a4e6a018 ## About the Role Do you have experience in Technical training?, Do you have a Bachelor's degree? ## Description The Enterprise IT Applications Manager manages staff and technical projects within an assigned technical area of Applications. This position will be involved in strategic planning, financial analysis, managerial work, and overseeing technology goals and priorities in area of assignment. The ideal candidate will have a Bachelor's degree in Computer Science, Information Management Systems or related field, and five (5) years of work experience related to area of assignment including two (2) years of supervisory experience or evidence of progressively responsible management of staff or projects in information technology or related area., * Works in conjunction with Information Technology Division Manager(s) to devise strategic and tactical solutions required to meet overall business objectives. Ensures effective operations of services in area of assignment. * Carries out supervisory responsibilities in accordance with the City's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and providing corrective action as needed; addressing complaints and resolving problems. * Designs, plans, leads, and manages projects within assignment area to meet project requirements and the City's defined disaster recovery objectives. * Recommends and plans for future needs and projects in area of assignment. * Responds to complaints and escalated customer inquiries to ensure resolution; conducts research, provides solutions to problems and corrects errors; ensures staff compliance with customer service goals. * Recommends technology solutions considering several factors including budget, business need, internal capabilities, and strategic direction. * Manages the deployment, monitoring, maintenance, development, upgrade, and support of information technology systems. * Serves as a liaison for the Innovation & Technology Department with other divisions, departments, and outside agencies. Provides consulting, instruction, direction, and technical assistance to other departments as required for assigned technical area. * Ensures standards for procurement, business processes and operations are understood and followed. * Ensures compliance with relevant data privacy and security regulations, best practice, and City policies to safeguard the City's infrastructure and data. * Ensures utilization of designated request tracking and change request software. Ensures change control is followed by staff and issues related to area of assignment are resolved within stated Service Level Agreement (SLA) guidelines. * Creates and maintains documentation, technical standards, procedures, and processes related to area of responsibility. Provides training as appropriate. * Identifies improvement opportunities. Examples include but not limited to tools, processes, procedures, installation, configuration and troubleshooting techniques. * Assists with the evaluation of third-party software and hardware to determine usefulness and compatibility with existing technology. * Maintains a high level of current knowledge regarding systems, technology and communications. * Manages consultants and contractors performing work in area of assignment. * Liaises with vendors for technical support, issue resolution, and software updates. * Monitors and manages expenditures related to area of assignment. Assists with the preparation and administration of the departmental budget. * Works cooperatively to provide quality seamless customer service. * Provides support during non-standard business hours as necessary or required. * Performs other related duties as assigned. ## Related Videos - [Convincing Product teams to Adopt Gitops in a Large Org](https://www.wearedevelopers.com/videos/1936-convincing-product-teams-to-adopt-gitops-in-a-large-org) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [System Resilience: Surviving the Software Storm](https://www.wearedevelopers.com/videos/874-system-resilience-surviving-the-software-storm) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)