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# Network / PC Technician

- **Company:** IBA InfoTech Inc.
- **Location:** Burlington, VT, United States
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, Software Applications, Databases, Desktop Computing, Electronic Data Processing, Systems Analysis, Microcomputer, Windows Servers, Networking Basics, Network Connections, Network Administration, Citrix Systems, Remote Desktop Services, SQL Databases, Computer Equipment, Network Server, Programming Languages
- **Published:** June 14, 2026
- **Apply:** https://ibainfotech.com/network-pc-technician

## About the Role

* Considerable knowledge of the capabilities and limitations of electronic data processing equipment.
 * Analyses and solves problems that users have with software applications, computers, and printers.
 * Installs hardware and application software (servers and PCs).
 * Thorough knowledge of principles and practices in the development and installation of microcomputer systems and networks.
 * General knowledge of the appropriate programming languages.
 * Thorough knowledge of modern techniques in microcomputer systems analysis, design, implementation, and problem-solving to include knowledge of appropriate networking interfaces and multi-user database environments.
 * Ability to prepare detailed and comprehensive reports and to present facts clearly and concisely in both oral and written form.
 * Ability to organize component parts into a logical system and to write clear and efficient technical reports and user manuals.
 * Ability to establish and maintain effective working relationships with other employees.

## Description

Troubleshoots PC hardware/software and peripherals

User support

Network administration

Windows server administration

 * As it relates to specific applications used by end-users; i.e. CAD/RMS, Hach WIMS, Firehouse, etc.
 * Starting and/or restarting services
 * Working with the systems administrator or contractors to update/upgrade servers

Maintaining/ installing computer hardware

General administration

Basic networking and troubleshooting of both hardware and wireless-based systems.

 * Troubleshoot problems back to the network connection on the switch
 * Configure settings and troubleshoot end-user wireless issues

Provides support for Windows Terminal Server/Citrix administration

Provides support for virtual systems hosting servers and clients

Backup support for database (SQL) administration--not database cleanup

 * CAD/RMS
 * Hach Wims
 * Firehouse


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