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# 911 Systems Administrator

- **Company:** Expedite Technology Solutions
- **Location:** Atlanta, GA, United States
- **Salary:** $104,000.0
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, Geographic Information Systems, Software Documentation, System Configuration, Monitoring of Systems, Systems Integration, System Availability, Mobile Data
- **Published:** June 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=350e6d24d5883b60

## About the Role

Do you have experience in Production systems?, * Experience supporting Computer-Aided Dispatch (CAD) systems.

 * Experience with 911 telephony, emergency communications, or Public Safety Answering Point (PSAP) environments.
 * Knowledge of Emergency Medical Dispatch (EMD) operations and technologies.
 * Strong troubleshooting and system administration skills.
 * Experience supporting mission-critical applications in a 24/7 operational environment.
 * Ability to communicate effectively with technical and non-technical stakeholders.

Preferred Qualifications

 * Experience with Motorola, CentralSquare, Hexagon, Tyler Technologies, VESTA, or similar public safety platforms.
 * Experience supporting radio communications systems and public safety networks.
 * Knowledge of NG911 technologies and public safety communications infrastructure.
 * Experience working within EMS, Fire, Police, Airport Operations, or Emergency Communications Centers.

Desired Skills

 * Computer-Aided Dispatch (CAD)
 * 911 Telephony
 * Emergency Medical Dispatch (EMD)
 * Public Safety Communications
 * PSAP Operations
 * Radio Systems
 * System Administration
 * Application Support
 * Incident Management
 * Technical Troubleshooting
 * Vendor Coordination
 * Documentation and Training

## Description

We are seeking an experienced EMS Systems Administrator to support and maintain mission-critical public safety communications systems. This role is responsible for the administration, configuration, integration, troubleshooting, and ongoing support of Computer-Aided Dispatch (CAD), 911 telephony, Emergency Medical Dispatch (EMD), radio communications, and related public safety technologies., The ideal candidate will have hands-on experience supporting emergency communications environments such as Public Safety Answering Points (PSAPs), 911 centers, EMS agencies, fire departments, police departments, or other public safety organizations., * Administer, maintain, and support Computer-Aided Dispatch (CAD) systems.

 * Manage and troubleshoot 911 telephony and emergency communications technologies.
 * Support Emergency Medical Dispatch (EMD) systems and related workflows.
 * Monitor system performance and ensure high availability of mission-critical applications.
 * Coordinate software upgrades, patches, testing, and system implementations.
 * Support integrations between CAD, telephony, radio, GIS, mobile data terminals, and other public safety applications.
 * Investigate and resolve technical issues impacting dispatch operations.
 * Create and maintain system documentation, procedures, and technical guides.
 * Work closely with dispatch personnel, public safety leadership, vendors, and IT teams.
 * Participate in system configuration, deployment, and enhancement projects.
 * Ensure compliance with public safety communication standards and operational requirements.
 * Provide after-hours support as needed for critical incidents and system outages.


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