> Markdown version of [/jobs/ext/559754-principal-sales-and-customer-intelligence](https://www.wearedevelopers.com/jobs/ext/559754-principal-sales-and-customer-intelligence). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Principal, Sales and Customer Intelligence - **Company:** Intuit Inc. - **Location:** Mountain View, CA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Sharing, Salesforce.Com, Large Language Models, Build Management - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e129adfeb8638ad0 ## About the Role Do you have experience in Taxonomy?, * 5+ years in customer insights, sales intelligence, revenue operations, or strategy with significant experience building or running VoC or market intelligence programs * Demonstrated experience designing or operationalizing a multi-source insight system - including building the architecture that routes signal to the right owners and closes the loop * Strong analytical skills with experience synthesizing qualitative and quantitative signal into executive-ready narratives and recurring artifacts * Hands-on experience designing or deploying AI-powered workflows that automate insight synthesis, tagging, or routing across large signal volumes; experience with LLM-based tools or agentic systems strongly preferred * Proven ability to work across Sales, Product, and Customer Success to translate insight into action - including embedding outputs into operating cadences, not just sharing them * Experience defining the taxonomy or schema that makes AI-synthesized output trustworthy and actionable, not just fast * Track record of building operating rhythms from scratch: recurring artifacts, defined owners, clear cadences, and accountability structures * Proven ability to write and deliver high-stakes executive communications - memos, briefings, scorecards - that move leaders to decisions * Management consulting background highly preferred - candidates who have structured ambiguous insight-to-action problems at scale * Experience in B2B SaaS, fintech, or SMB software markets preferred * Familiarity with tools such as Gong, Salesforce, NPS platforms, or behavioral telemetry systems preferred ## Description * Design and operate the VoC/VoS intelligence system, connecting conversational, field sentiment, customer-direct, and behavioral signal sources into a unified, recurring operating rhythm * Build and publish recurring intelligence artifacts - weekly theme briefs, release-level loop artifacts, and quarterly scorecards - for Sales leadership, Product, and GM/BU leaders * Build and deploy AI agents and simulations to rapidly test and validate new selling motions, GTM hypotheses, and sales strategies before full-scale execution * Partner with Product to close the loop between customer signal and shipped features, including measuring whether releases moved the metrics they were designed to move * Embed intelligence outputs into sales operating cadences - SteerCo, PRD reviews, seller enablement - so insights drive action, not just awareness * Leverage AI tools to automate synthesis, draft artifacts, and surface signal in seller workflows at scale * Identify gaps in current program coverage and recommend investments that increase customer voice share relative to field-only signal * Partner cross-functionally with Sales Ops, Product, Customer Success, and Marketing to align on program cadence, data sharing, and insight routing ## Related Videos - [Answering the Million Dollar Question: Why did I Break Production?](https://www.wearedevelopers.com/videos/1171-answering-the-million-dollar-question-why-did-i-break-production) - [Smart City, Smart Mobility](https://www.wearedevelopers.com/videos/954-smart-city-smart-mobility) - [Building the Next Generation of Software](https://www.wearedevelopers.com/videos/100186-building-the-next-generation-of-software) - [From Zero to Mobile Developer in 45 Minutes With SwiftUI](https://www.wearedevelopers.com/videos/183-from-zero-to-mobile-developer-in-45-minutes-with-swiftui) - [Building Accountability in Agentic AI](https://www.wearedevelopers.com/videos/100046-building-accountability-in-agentic-ai) - [Every CEO needs a digital twin to understand the scope of generative AI](https://www.wearedevelopers.com/videos/1006-every-ceo-needs-a-digital-twin-to-understand-the-scope-of-generative-ai) ## Related Articles - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [Got AI ideas but no money? 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