> Markdown version of [/jobs/ext/560085-salesforce-operations-analyst](https://www.wearedevelopers.com/jobs/ext/560085-salesforce-operations-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce Operations Analyst - **Company:** Insight Global - **Location:** Chicago, IL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Software as a Service, Databases, Pivot Tables, Salesforce.Com, Software Troubleshooting, Data Loader, Marketo, Zuora - **Published:** June 5, 2026 - **Apply:** https://dejobs.org/x/x/83E6D41621434F15B32B84987DBB1139/job/ ## About the Role Must Haves: * 3-5 years of experience L1 - L2 (day to day salesforce changes, updating opportunities for reps) * Hands-on experience administering Salesforce in an operations, systems, or support context (SaaS experience preferred). * Strong understanding of core Salesforce objects (Accounts, Contacts, Leads, Opportunities, Cases) and foundational admin capabilities. * Experience with building reports, dashboards, list views, and basic automation (e.g., Flows). * Ability to follow detailed procedures and documentation in a highly controlled environment. * Proficiency with data tools (Data Loader, Excel/Sheets-vlookups, pivot tables). * Strong troubleshooting and analytical skills with attention to detail. * Good English communication skills, especially in written support environments. Plusses: * Salesforce Administrator Certification (ADM-201) or progress toward certification. * Experience working with offshore teams supporting U.S. or EMEA sales organizations. * Familiarity with CPQ systems (Zuora CPQ, Salesforce CPQ, DealHub) is a plus. * Exposure to SaaS GTM tools such as Gong, Outreach, ZoomInfo, Marketo, Clay, etc. * Experience supporting release cycles and basic metadata deployment processes. ## Description DFIN is seeking a detail-oriented Salesforce Administrator to support daily operations of our global Salesforce environment. This role focuses on configuration, data maintenance, user support, and execution of defined system processes. The administrator will work closely with RevOps, Sales, and Customer Success teams to ensure Salesforce remains accurate, stable, and aligned with established governance and changemanagement protocols. This role is highly process-driven and focused on execution, making it ideal for offshore operational support teams within SaaS organizations. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. ## Related Videos - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Strategies to accelerate SaaS Application Development](https://www.wearedevelopers.com/videos/1078-strategies-to-accelerate-saas-application-development) - [Effective Machine Learning - Managing Complexity with MLOps](https://www.wearedevelopers.com/videos/185-effective-machine-learning-managing-complexity-with-mlops) - [Branch your database like your code: How schema changes and pull requests go hand in hand](https://www.wearedevelopers.com/videos/350-branch-your-database-like-your-code-how-schema-changes-and-pull-requests-go-hand-in-hand) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [DevOps Engineer Salary [2023]](https://www.wearedevelopers.com/magazine/203-devops-engineer-salary-2023) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023)