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# Customer Data and EDI Coordinator

- **Company:** HARTFORD BAKERY INC
- **Location:** Evansville, IN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Big Data, Customer Data Management, Data Integrity, Electronic Data Interchange (EDI), UN Electronic Data Interchange for Administration Commerce and Transport, Sage ERP, Data Management, Data Inconsistencies
- **Published:** June 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ce1c4b0c403c00cd

## About the Role

The position requires exceptional attention to detail, strong organizational skills, and the ability to manage large volumes of data while maintaining accuracy and compliance with customer requirements., * Associate degree preferred or equivalent experience.

 * 2+ years of administrative, customer service, data entry, EDI, or ERP-related experience.
 * Experience with ERP systems (Sage X3 preferred).
 * Strong proficiency in Microsoft Excel.
 * Excellent attention to detail and data accuracy.
 * Ability to manage multiple priorities in a fast-paced environment.
 * Strong communication and problem-solving skills.

## Description

The Customer Data & EDI Coordinator is responsible for the accurate setup, maintenance, and validation of customer, item, pricing, and EDI-related data across customer portals, internal systems, and ERP platforms. This role serves as a critical link between Sales, Customer Service, Supply Chain, and Finance to ensure customer information is maintained accurately and transactions flow seamlessly through electronic data interchange (EDI) systems., Customer Setup & Maintenance

 * Create and maintain customer master records within Sage X3 and related systems.
 * Set up new customer accounts, ship-to locations, bill-to locations, and customer-specific requirements.
 * Maintain customer hierarchy information and account structures.
 * Validate data accuracy and completeness prior to activation.

EDI Administration

 * Monitor inbound and outbound EDI transactions.
 * Assist with customer EDI onboarding, testing, and setup activities.
 * Investigate and resolve EDI errors, rejections, and transaction discrepancies.
 * Coordinate with customers, brokers, and third-party EDI providers to resolve issues.

Item & Pricing Management

 * Maintain customer-specific item cross-references.
 * Set up and update pricing, allowances, promotions, and trade agreements.
 * Ensure customer portals and internal systems remain synchronized.
 * Verify accuracy of product attributes and item master information.

Data Integrity & Reporting

 * Conduct routine audits of customer and item master data.
 * Identify and correct data inconsistencies.
 * Generate reports related to customer setup, EDI activity, and data quality metrics.
 * Support month-end and year-end reporting requirements.

Cross-Functional Support

 * Partner with Sales, Customer Service, Supply Chain, and Finance to support customer onboarding and ongoing account maintenance.
 * Assist with customer deductions prevention through accurate setup and maintenance of customer data.
 * Participate in ERP and systems improvement initiatives


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