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# Software Integrations Specialist - Level I

- **Company:** 4G Clinical LLC
- **Location:** United States (Remote available)
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Data Integrity, Systems Development Life Cycle, Systems Integration, Data Processing, Information Technology, Data Management
- **Published:** June 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4983d11ee578267f

## About the Role

Do you have experience in Triage?, Do you have a Bachelor's degree?, * The candidate must possess a bachelor's degree or equivalent experience in Randomization and Trial Supply Management (RTSM) support or information technology.

## Description

The Integrations Support Specialists is responsible for the following:

 * Monitor incoming production integration tickets to ensure all tickets are resolved in a timely fashion
 * Leverage internal tools and documentation to work independently to triage, coordinate and solve technical integrations issues.
 * Communicate with customers to highlight integrations and work together to resolve.
 * Update requirement and solution documents as needed in support of changes
 * Deploy changes through SDLC processes into production as needed
 * Work with Integrations Analysts and Product Engineering as needed to resolve technical issues.
 * Adhering to SOPs to ensure the data integrity and blinding of a study is preserved.
 * Execute data management activities in accordance with Good Clinical Practice (GCP) and Standard Operating Procedures (SOPs) and Work Instructions (WIs) set forth by 4G Clinical
 * Review study-specific documentation to obtain an understanding of study-specific data processing requirements
 * Manage client open requests, and communicate status with all interested parties

 * Customer service, troubleshooting, issue management, and problem resolution skills.
 * Excellent interpersonal skills and integrity, superb attention to detail, motivation to work/learn independently and the ability to work well in a team environment.


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