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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** Livetrends Design Group - **Location:** Apopka, FL, United States - **Contract:** Permanent contract - **Skills:** Active Directory, Software Applications, Complex Networks, Computer Networks, System Configuration, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Inventory Management Software, Virtual Private Networks (VPN), Local Area Networks, Network Administration, Remote Desktop Services, TCP/IP, Wide Area Networks, Wireless Access Point, Software Licensing, Network Routers, Cloud Platform System, Connectivity Problems, Information Technology - **Published:** June 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=16a0894fdc803560 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Writing skills?, Do you have a Associate's degree?, * Currently pursuing or recently completed an Associate's or Bachelor's degree in Information Technology, Computer Science, Network Administration, or a related field * Relevant certifications (CompTIA A+, Network+, Microsoft Fundamentals, or similar) are a plus but not required Knowledge & Skills * Familiarity with networking concepts and topology, including LANs, WANs, routers, switches, and wireless access points * Basic understanding of operating systems, particularly Windows 10/11, and general computing concepts * Comfortable with hardware troubleshooting, peripheral setup, and hands-on device configuration * Ability to learn new tools and technologies quickly with minimal supervision * Strong problem-solving skills and a customer-first attitude * Good written and verbal communication skills Additional Requirements * Valid driver's license and reliable transportation for travel within Orange and Lake Counties * Ability to lift and carry IT equipment (up to 40 lbs) * Authorized to work in the United States ## Description Are you a tech-savvy student or recent graduate looking to launch your IT career? We are looking for a motivated IT Support Technician to join our team and provide hands-on technical support across our service area in Orange and Lake Counties. This is an excellent opportunity to build practical, real-world experience in a dynamic environment where no two days are the same., Help Desk & End-User Support * Respond to and resolve help desk tickets related to account access, password resets, and user authentication issues * Perform administrative installation and configuration of software applications on end-user devices * Troubleshoot and resolve hardware, software, and connectivity issues for desktops and laptops * Support users via phone, email, remote desktop, and in-person visits Hardware & Device Management * Set up and configure new laptops and desktop computers for incoming users * Diagnose and resolve printing and printer-related issues including network and local printer connectivity * Maintain and track IT assets using asset tagging and inventory management systems * Coordinate hardware repairs and warranty replacements as needed User & License Administration * Assist with basic user account configuration in Active Directory and cloud-based platforms * Support software licensing processes including assignment, renewal tracking, and compliance basics * Onboard new employees by preparing workstations and provisioning access Networking & Infrastructure Support * Troubleshoot network connectivity issues including wired, wireless, and VPN access * Apply foundational knowledge of networking concepts such as TCP/IP, DNS, DHCP, and basic network topology * Escalate complex network or infrastructure issues to senior IT staff with thorough documentation Field & Travel Requirements * Travel to various client or office locations throughout Orange County and Lake County as required * Provide on-site technical support, hardware installations, and equipment deployments at multiple locations * Maintain a professional demeanor and strong communication skills when representing IT on-site ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)