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# IT Specialist

- **Company:** CESNA, INC.
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Logging, Information Technology
- **Published:** June 15, 2026
- **Apply:** http://seanellen.com/SearchJobs/Descriptions?p0=3609

## About the Role

Degree or Diploma in Information Technology, Computer Science or Engineering, Business Management or any relevant technology fields
At least 2 years of experience in an IT role
Bilingual (Korean-English) is required
Strong IT operational background
Experience working with multiple stakeholders
Experience working with Hardware, Software and Network
Analytical and problem solving skills
Strong communication skills
Meticulous, analytical and independent
Possess a strong sense of urgency, able to prioritize and meet deadlines
A confident self-starter with a high level of drive, commitment, and trust
Results oriented, resourceful, and willing to be "hands-on" when required
Willing to work beyond contractual work hours when required
Good listener and be a dedicated team player

## Description

The IT Specialist will be responsible for providing daily support on IT-related issues and requests, managing the IT Helpdesk, troubleshooting and maintenance of POS systems in stores, managing IT-related assets, and working closely with HR to provide IT support for onboarding and terminations., IT HelpDesk
Provide IT support to APUS Employees
Respond to IT requests and inquiries in a timely manner
Monitor and ensure proper functioning of IT systems/applications
POS and Asset Management

Provide support for POS systems
Prepare IT equipment for new store openings
Responsible for logging all new and existing IT assets into master asset list
Log all assets as accurate and up-to-date as possible so data can be provided to HQ when requested
Other Activities

Support IT Manager with requests and activities
Report and assist on complex planning and implementation of systems that are carried out by the IT Team
Liaise with HQ offices for major projects and develop reports requested by Headquarter offices
Train New Hires on how to use internal company systems
Report on a daily and weekly basis the IT activities, updates and projects
Responsible for providing IT equipment and access for new hires
Responsible for retrieving company assets from terminated employees


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