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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Systems Administrator/IT Support - **Company:** SYM Financial Corporation - **Location:** Indianapolis, IN, United States - **Experience:** Expert - **Salary:** $65,000.0 - $75,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Business Software, Business Systems, Software as a Service, Collaborative Software, Information Systems, Document Management Systems, Microsoft Dynamics, Power BI, Salesforce.Com, Software Engineering, Systems Integration, Tableau (Software), Cloud Platform System - **Published:** June 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6a23e5098c939909 ## About the Role Do you have experience in Technical solutions implementation?, Do you have a Bachelor's degree?, * Bachelor's degree in Information Systems, Business, IT, or related field (or equivalent experience). * 5+ years of experience administering SaaS or business applications. * Experience supporting users and troubleshooting technical issues. * Strong organizational and problem-solving skills. * Ability to translate business needs into practical system solutions. * A customer-focused mindset and strong communication skills. Bonus Points For: * Experience in the financial services industry. * CRM administration experience (Salesforce, Dynamics 365, etc.). * Microsoft 365 or cloud platform administration. * Workflow automation or integrations experience (Power Platform). * Reporting or dashboard development (Power BI, Tableau, etc.). * Experience extracting and aggregating data from disparate systems via API ## Description SYM Financial Advisors, a large, independent, fiduciary Registered Investment Advisor, is seeking a responsible, energetic, and detail-oriented candidate to join our team. Since 1968, SYM Financial Advisors is dedicated to a client-centric philosophy of devoting the extra time, resources, and energy to uniquely know each client and their goals. Rooted in traditional values, SYM Financial Advisors proudly serves in the role of trusted expert. By utilizing our team's deep knowledge base and vast experiences, we advocate for those we serve and help them achieve their vision of success., We're looking for a Business Systems Administrator / IT Support who enjoys solving problems, improving workflows, and helping teams get the most out of technology. In this role, you'll own the day-to-day administration and optimization of our cloud-based business systems while serving as a trusted resource for employees across the organization. You won't just maintain systems - you'll help improve how work gets done. This is an ideal opportunity for someone who likes working at the intersection of technology, operations, and people, and wants meaningful ownership over business applications that directly impact company success, * Administer and optimize core SaaS platforms (CRM, collaboration tools, document management, and business applications). * Manage user access, permissions, and licensing to ensure secure and efficient system use. * Troubleshoot application issues and provide responsive user support. * Partner with teams to streamline workflows and reduce manual processes. * Configure automation, workflows, and system enhancements. * Build reports and dashboards that support better decision-making. * Maintain data accuracy and promote best practices for system usage. * Work directly with software vendors to resolve issues and implement improvements. * Create documentation and training resources to improve adoption. * Provide technical support to users for hardware and software issues including configuration Requirements: What does success look like? Within your first year, you will: * Improve user experience and adoption across key platforms. * Reduce manual or repetitive processes through automation. * Become a go-to resource for application support and system improvements. * Help leadership access more reliable and actionable data. * What are we looking for? ## Related Videos - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Breaking Silos: Successful Collaboration Between Tech & Business Teams in Complex Enterprise Systems](https://www.wearedevelopers.com/videos/1623-breaking-silos-successful-collaboration-between-tech-business-teams-in-complex-enterprise-systems) - [Strong decisions - decisive distinctions between digital and analog aspects](https://www.wearedevelopers.com/videos/1687-strong-decisions-decisive-distinctions-between-digital-and-analog-aspects) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)