> Markdown version of [/jobs/ext/564340-epic-analyst-ii](https://www.wearedevelopers.com/jobs/ext/564340-epic-analyst-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Epic Analyst II - **Company:** DaVita Inc. - **Location:** Atlanta, GA, United States (Remote available) - **Experience:** Expert - **Salary:** $78,000.0 - $119,000.0 - **Contract:** Permanent contract - **Skills:** Asana, Microsoft Office, Epic Mychart, Network Routers, Epic ECSA, Epic Prelude, Servicenow - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8a00cc70fc644ef0 ## About the Role Do you have experience in Research?, Do you have a Bachelor's degree?, Required * 6-8 years of experience * Bachelor's degree Knowledge and experience in the following areas: * Epic Community Connect * Nephrology and kidney care * Project management Proficiency with the following tools: * Epic tools such as Orion, Nova, and Sherlock * Microsoft Office products Two or more of the following Epic Build Certification(s): * Cadence, Prelude, Real Time Eligibility, Referrals * EpicCare Ambulatory, EpicCare Link, Care Everywhere, MyChart, HIM/Identity * Resolute Professional Billing, Claims, Contracts, Electronic Remittance, Charge Router, * Data Courier * Security * Reporting Workbench, Language Skills: Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position. ADA/Reasonable Accommodations: DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position. Work Environment: Level III - Moderate noise (e.g., business office with computers or printers, light traffic). No required tasks involve greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids or other hazardous conditions. Visual: Vision adequate to perform the essential duties/responsibilities of position. May be required to demonstrate the ability to differentiate colors on a test strip. Physical Demands: Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following activities: * Ability to lift minimum of 5 lbs to a max of 50 lbs unassisted and able to stand, sit, stoop, walk, stretch, reach, and use full range of body motions. * Manual dexterity as required for specific equipment and ability to use computer keyboard and peripherals. ## Description An Epic Analyst III works to build and support one or more Epic modules for live and implementing customers. This individual will work with clinical, administrative, and revenue cycle users to support nephrology practices using the Epic CKD product by performing day-to-day maintenance of the Epic system, enhancement build, and new implementation build. This person will use their knowledge and experience to solve new problems with technology and should be self-disciplined and able to thrive in a primarily remote environment. An Epic Analyst III is responsible for solving complex problems from various types of users, in addition to day-to-day and implementation support. This person will use their experience and knowledge to provide best practice recommendations., Incident and request resolution * Monitor ServiceNow for incidents and requests assigned to team * Follow-up with requesters as needed for additional information * Update status and document notes and resolution * Manage team-owned workqueues and error logs * Some on-call responsibilities for urgent issues * Management of workqueues and error queues * Documenting and migrating build Implementation support * Assist in requirements gathering, workflow analysis, build, testing, and go-live phases of the implementation * Support users and training team with build fixes and responding to questions about workflow design * Implementation support for new practices and new modules * Documenting and migrating build * Written and verbal collaboration with end users and internal partners to understand issues, design solutions, and explain workflows * Engaging with third parties to define, build, test, and troubleshoot integrated workflows Upgrade, enhancement, and special projects work * Support Epic upgrades in assessing needs, completing build, testing, and build * Work in Nova, Orion, Asana, and other tools to document build steps and statuses * Work with end users and SMEs to understand enhancement and optimization requests * Research, design, build, and testing of workflows and enhancements * Documenting and migrating build Other duties as assigned. * Mentoring and training of other Epic team members, Nights/Weekends: Occasional nights and weekend work needed during onsite trips and to support urgent issues ## Related Videos - [Valven Atlas: Engineering Intelligence That Delivers](https://www.wearedevelopers.com/videos/1660-valven-atlas-engineering-intelligence-that-delivers) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Grappling With Clunky Old Software? Start by Understanding What’s Inside!](https://www.wearedevelopers.com/videos/1189-grappling-with-clunky-old-software-start-by-understanding-what-s-inside) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Frontend Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/234-frontend-developer-salary-in-south-africa) - [Data Analyst Salary Austria](https://www.wearedevelopers.com/magazine/275-data-analyst-salary-austria) - [Software Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/232-software-developer-salary-in-south-africa) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)