> Markdown version of [/jobs/ext/564518-records-and-information-governance-workflow-coordinator](https://www.wearedevelopers.com/jobs/ext/564518-records-and-information-governance-workflow-coordinator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Records and Information Governance Workflow Coordinator - **Company:** Forrest Solutions - **Location:** Philadelphia, PA, United States - **Salary:** $52,000.0 - $54,080.0 - **Contract:** Permanent contract - **Skills:** Data Cleansing, Document Management Systems, Microsoft Office, Indexer - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=bdb263b1d5a34317 ## About the Role * Prior experience in records management, information governance, or legal support operations. * Familiarity with the lifecycle of legal records and retention policies. * Advanced experience with Document Management Systems (DMS) and Records Management Systems (RMS). * Previous law firm experience preferred. * Strong organizational skills with exceptional attention to detail. * Ability to manage confidential information with professionalism and discretion. * Proficiency in Microsoft Office and records management technologies. * Strong communication and customer service skills., * High School Diploma or GED * Minimum of 1 year work experience in a Records management * Ability to multitask with attention to detail * Ability to resolve issues with professionalism and tact * Ability to lift or move 40 lbs. or greater * Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. * Ability to walk, bend, kneel, stand or sit for an extended period of time * Schedule: Monday - Friday, 8:00 AM - 5:00 PM ## Description * Perform triage of all incoming records requests and route non-records requests to appropriate departments. * Provide frontline support to attorneys and staff regarding records requests and information governance procedures. * Collaborate with IT, Conflicts, and Finance teams to support seamless onboarding and offboarding of attorneys and matters. * Manage records administration tasks including ticket creation, release tracking, filing, and request documentation. * Enter and maintain accurate data within Records Management Systems (RMS) and Document Management Systems (DMS). Operational Logistics & Execution * Execute secure retrieval, scanning, indexing, and filing of physical and electronic records. * Coordinate digitization initiatives, storage reduction efforts, and records migration projects. * Organize and classify records according to established retention and governance policies. * Support routine audits and reconciliation activities to ensure data accuracy and integrity. Compliance & Risk Mitigation * Maintain verifiable chain-of-custody documentation and audit trails for sensitive and confidential materials. * Ensure compliance with firm policies, legal retention schedules, and privacy regulations. * Track records inventory, reconcile offsite storage records, and oversee destruction workflows. * Assist in responding to compliance inquiries, audits, or security-related incidents. Matter Mobility Support * Provide backup support for records data scrubbing, transfers, and matter mobility processes. * Assist with secure movement and management of client information across systems and departments. * Contribute to the development and implementation of records management policies and procedures. * . ## Related Videos - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Optimizing Discovery: PostgreSQL's Role in Transforming GetYourGuide's Search](https://www.wearedevelopers.com/videos/1647-optimizing-discovery-postgresql-s-role-in-transforming-getyourguide-s-search) - [Event-Driven AI Agents: Orchestrating Long-Context Legal Processing at Scale](https://www.wearedevelopers.com/videos/100168-event-driven-ai-agents-orchestrating-long-context-legal-processing-at-scale) - [Dynamic Entities in .NET: Building Low-Code Systems on Top of Entity Framework Core](https://www.wearedevelopers.com/videos/100218-dynamic-entities-in-net-building-low-code-systems-on-top-of-entity-framework-core) - [Anomaly Detection - Using unsupervised Machine Learning for detecting anomalies in customer base](https://www.wearedevelopers.com/videos/6-anomaly-detection-using-unsupervised-machine-learning-for-detecting-anomalies-in-customer-base) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [The Glassdoor Dilemma: Unveiling the Truth Behind Company Reviews](https://www.wearedevelopers.com/magazine/273-the-glassdoor-dilemma-unveiling-the-truth-behind-company-reviews)