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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operations Support & Strategy Manager - **Company:** Pacific Pace, LLC - **Location:** Los Angeles, CA, United States - **Experience:** Experienced - **Salary:** $109,241.0 - $144,198.0 - **Contract:** Permanent contract - **Skills:** Microsoft Office, Electronic Medical Records, Data Analytics - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5646abaab3144751 ## About the Role Do you have experience in Training & development?, Do you have a Bachelor's degree?, * Must be comfortable with 20-25% of travel based on projects and business needs * Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and overtime * Bachelor's degree * Certification in Lean Six Sigma (Black Belt preferred) or related process improvement methodologies are highly desired * Minimum of four (4) years of project and process improvement experience in the healthcare industry; PACE experience is highly desired * Experience in a healthcare or clinic setting with the ability to independently manage full scope healthcare operations initiatives with minimal direction * Hands-on facilitator of complex clinical operations improvement initiatives, while also directing more junior team members on sub-workstreams * Experience leading teams with direct reports including hiring, onboarding, training, and providing feedback and mentorship required * Microsoft Office competency * Experience with Electronic Medical Records platforms * Outstanding critical and analytical thinking skills, verbal and written communication skills, and presentation skills We are seeking an Operations Support & Strategy Manager who thrives in solving complex operational challenges, driving cross-functional initiatives, and building scalable processes that enhance care delivery. If you are passionate about improving healthcare operations and making a meaningful impact on the lives of vulnerable seniors, we'd love to hear from you. ## Description The Operations Support & Strategy Manager is accountable for delivering measurable results in enterprise operational initiatives, specifically to the role assignment they support. The Operations Support & Strategy Manager is an individual contributor who plays a hands-on role in identifying and implementing process improvement strategies to ensure our teams are prepared to perform their role duties efficiently and effectively. This role works to identify gaps where additional clarity and improvement in enterprise operations processes are required, and works closely with impacted teams to achieve reliable, hard-wired processes that facilitate operational excellence. This role is different because the Operations Support & Strategy Manager at WelbeHealth: * Leads highly ambiguous, complex operational challenges, bringing structure and clarity to undefined problems that directly impact care delivery * Owns end-to-end enterprise initiatives, influencing both strategy and execution across multiple markets and cross-functional teams, * Independently manage end-to-end enterprise operations improvement initiatives that yield simplified, repeatable, and scalable processes to improve care quality and drive team engagement * Create and conduct presentations on key indicators of clinical excellence, ensuring appropriate team members understand how to maintain and improve clinical excellence in a data-driven way * Develop training, job aids, SOP's, workflows, and other support materials related to operations improvement initiatives * Contribute to the development of operations playbooks, role specific handbooks, role specific checklists, and departmental guides * Proactively create and lead cross-functional work groups to drive complex initiatives across both shared functions and market operations * Utilize complex data to inform recommendations, At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. ## Related Videos - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [How Data is Shaping our Games](https://www.wearedevelopers.com/videos/176-how-data-is-shaping-our-games) - [Decode Your People: Using PCM to Build High-Performance Teams](https://www.wearedevelopers.com/videos/100194-decode-your-people-using-pcm-to-build-high-performance-teams) - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [How to Respond to the “Why Do You Deserve a Promotion?” Question](https://www.wearedevelopers.com/magazine/416-how-to-respond-to-the-why-do-you-deserve-a-promotion-question) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)