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# ICT Support Field Engineer - Formby

- **Company:** Purple Placements
- **Location:** Formby, UK
- **Experience:** Experienced
- **Salary:** £28,000.0 - £30,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Antivirus Softwares, Software Applications, Microsoft Azure, Backup Devices, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Microsoft Office, Microsoft Servers, Windows Servers, Software Systems, Wireless Distribution Systems, Wireless Networks, Microsoft Deployment Toolkit, Lightspeed, HybridCloud, Firewalls (Computer Science), Gsuite, Veeam, Wsus, Vmware
- **Published:** May 22, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=6a67750661c5bcb8

## About the Role

Do you have a valid Driving License license?, Do you have experience in Microsoft Windows Server?, · At least 2 years' experience in a similar role

· Full UK Driving Licence and access to own transport (Essential)

· As the job involves working in schools you will be required to obtain an Enhanced DBS Check (Essential)

· Professional Certifications (Advantageous but not necessary)

· Strong knowledge and experience of supporting and maintaining:

o Network / Wireless Infrastructure

o VMware / Hyper-V Virtualised Environments

o Microsoft Server / Desktop Operating Systems

o Active Directory, Group Policies, DNS, DHCP, MDT, WDS, WSUS

o Enterprise Anti-Virus solutions (Sophos, ESET or similar products) and Enterprise Backup solutions (Veeam, Veritas or similar products)

o Enterprise Cloud solutions (Azure, Office 365, G Suite)

o Enterprise MDM solutions (Lightspeed or similar products)

o Server / Desktop / Laptop Hardware

o NAS/SAN Hardware

· Ability to communicate with technical and non-technical users

· Ability to plan, organise and prioritise workload

· Ability to read and produce business quality documentation

· Excellent customer relationship and interpersonal skills

· Strong problem-solving skills

· Good organisation skills

## Description

You will be based at one of their customer sites and responsible for providing support to staff and students and carrying out maintenance, as well as dealing with day-to-day issues that arise, providing incident management and providing resolutions on a wide range of hardware and software solutions.

Support Engineer Responsibilities for ICT Support Engineer:

· Proactive support using monitoring solutions

· Liaising with 3rd party hardware / software vendors

· Maintaining Firewall and Filtering Solutions

· Supporting and maintaining Network / Wireless Infrastructure

· Supporting and maintaining VMware / Hyper-V Virtualised Environments

· Supporting and maintaining Microsoft Server / Desktop Operating Systems

· Supporting and maintaining Microsoft Server / Desktop Applications

· Supporting and maintaining Active Directory, Group Policies, DNS, DHCP, MDT, WDS, WSUS

· Supporting and maintaining Enterprise Anti-Virus solutions (Sophos, ESET or similar products)

· Support and maintaining Enterprise Backup solutions (Veeam, Veritas or similar products)

· Maintain Enterprise Cloud solutions (Azure, Office 365, G Suite)

· Supporting and maintaining Enterprise MDM solutions (Lightspeed or similar products)

· Maintaining Server / Desktop / Laptop Hardware

· Maintaining NAS/SAN Hardware


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