> Markdown version of [/jobs/ext/565480-it-operations-analyst](https://www.wearedevelopers.com/jobs/ext/565480-it-operations-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations Analyst - **Company:** Timberland Bank - **Location:** Elma, WA, United States - **Experience:** Experienced - **Salary:** $45,739.0 - $67,267.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Backup Devices, Microsoft Outlook, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Information Technology Operations, Networking Hardware, Virtual Private Networks (VPN), Windows Servers, Network Architecture, Networking Basics, Routing, Microsoft SharePoint, Virtual Local Area Networks, Software Vulnerability Management, Wireless Networks, Office365, Firewalls (Computer Science), Microsoft Onedrive, Network Support, Network Server, User Accounts - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=26ddd791d9b5b57c ## About the Role Do you have experience in Wireless networking?, * Minimum 2 years of experience in desktop support, help desk, systems administration, or network support environments. * Experience with Windows 11, Windows Server, Active Directory, DNS, DHCP * Experience with Microsoft 365 (Exchange, Entra ID preferred) Knowledge, Skills & Abilities: * Strong troubleshooting and analytical problem-solving skills. * Basic networking knowledge (routing, switching, VLANs, VPN) * Familiarity with cybersecurity practices and endpoint protection * Ability to prioritize and multitask effectively * Knowledge of virtualization (Hyper-V) Physical Demands: To successfully perform the essential duties of this position, an individual must be able to meet the physical demands listed below. While some absences may be protected by federal, state and/or local laws, regular attendance is an essential function of the job. Reasonable accommodations may be made to assist individuals with disabilities to perform essential job functions. ## Description Summary/Objective: The IT Operations Analyst provides advanced technical support and assists with the administration, maintenance, and security of Timberland Bank's technology infrastructure. This position serves as level three escalation point for complex help desk issues, supports Microsoft 365 administration, assists with network and firewall management, and participates in system patching and maintenance activities., * Provide occasional level 3 help desk support for escalated hardware, software, and connectivity issues. * Administer and support Microsoft 365 applications and services, including but not limited to: Teams, SharePoint, Onedrive, and Outlook * Manage Microsoft 365 user accounts, permissions, licensing, and security groups. * Support Microsoft 365 security and compliance initiatives. * Assist the IT Manager in the routine maintenance and patching of servers, workstations, and network connected systems. * Assist the IT Manager in backups, disaster recovery testing, and business continuity planning. * Support device deployment. * Assist with the maintenance, monitoring, and troubleshooting of the organization's network infrastructure, including switches, firewalls, wireless infrastructure and VPN solutions. * Participate in network upgrades, installations, and configuration changes. * Support vulnerability management efforts including tracking vulnerability remediation. * Assist the IT Department with technology projects, system implementations, and upgrades * Recommend process improvements that enhance efficiency, security, and reliability. * Maintain accurate inventory records of all technology assets, including, but not limited to computers, servers, networking equipment, and mobile devices. * Coordinate with vendors and internal teams. * Document IT processes and configurations. * All other duties as assigned ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Reducing LLM Calls with Vector Search Patterns - Raphael De Lio (Redis)](https://www.wearedevelopers.com/videos/1714-reducing-llm-calls-with-vector-search-patterns-raphael-de-lio-redis) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs)