> Markdown version of [/jobs/ext/566057-director-customer-data-management-lead](https://www.wearedevelopers.com/jobs/ext/566057-director-customer-data-management-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director, Customer Data Management Lead - **Company:** Sanofi - **Location:** Cambridge, MA, United States - **Experience:** Expert - **Salary:** $161,250.0 - $232,917.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Customer Data Management, Data Architecture, System Availability, Data Strategy, Data Management - **Published:** June 14, 2026 - **Apply:** https://www.juju.com/job/00000000g7zvs2 ## About the Role + BS - Life Sciences, Data Science, Business or related field - required. MS - preferred. + 7+ years in data management roles in life sciences commercial operations - required. + Deep expertise in Customer MDM and in-depth knowledge of HCP, HCO, Plan/Payer/PBM and Affiliations data. + Strong understanding of Customer data utilization in Commercial operations processes across CRM, Alignments, Targeting, Incentive Compensation, Analytics, Reporting, etc. + Strong background with life sciences commercial data assets (Rx, Sales, Product, APLD, etc.) + Strong communication skills to represent customer data across the commercial organization. + Strong leadership and cross-functional collaboration skills. + Experience managing budgets, vendors, and resources. + Strong background with life sciences commercial data assets (Rx, Sales, Product, APLD, etc.) + Experience working in a data mesh or domain-oriented data architecture. + Ability to translate business needs into technical requirements and collaborate with Digital and Analytics teams. + Experience in Product MDM is a plus. Why Choose Us? ## Description As Director of Customer Data Management, this role owns the strategy and execution of the enterprise Master Data Management (MDM) function for US customer data-including Health Care Professionals, Organizations, Affiliations, and Plan/Payer/PBM hierarchies. The position ensures customer data is trusted, governed, and accessible, enabling data-driven decisions across Commercial, Medical, Market Access, and Compliance. This role demands ownership of end-to-end business and data processes, driving integrity, governance, and quality at scale. With customer data being foundational across all Therapeutic Areas, the Director partners with and shapes data strategy to drive alignment, consistency, and impact across the enterprise., + Define and own the data strategy for Customer data (Health Care Professionals, Organizations, Affiliations and Plan/Payer/PBM hierarchies) + Serve as the accountable owner for Customer Data. + Align customer data with respective Business Unit/Therapeutic Areas across Market Access, Commercial, Compliance and Legal functions. + Ensure data customer data products are discoverable, trustworthy, and usable by analytics, operations, and business stakeholders. + Define and enforce business rules, definitions, and quality standards on customer data at a generic level + at a Therapeutic Area level. + Collaborate across GTMC functions (GTMC: Go To Market Capabilities) to ensure accurate utilization of Customer data across the enterprise. + Ensure compliance with relevant regulations in partnership with Audit, Legal and Compliance teams. + Monitor and improve data quality, completeness, and timeliness across Customer related data assets. + Lead stewardship efforts including issue resolution, root cause analysis, and continuous improvements. + Establish and report relevant data quality metrics by Therapeutic Area. + Ensure all customer related data products are documented with metadata, lineage, and usage guidelines. + Partner with Digital and Business stakeholders to prioritize enhancements and ensure data availability, usability, and governance. Team Leadership + The Director will lead/manage teams focused on Customer MDM initiatives and will be a critical member/co-lead on cross functional initiatives where customer data is foundational. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Hacking Your Vacation: Using Data for Fun](https://www.wearedevelopers.com/videos/585-hacking-your-vacation-using-data-for-fun) - [It's all about the Data](https://www.wearedevelopers.com/videos/425-it-s-all-about-the-data) - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [The Data Mesh as the end of the Datalake as we know it](https://www.wearedevelopers.com/videos/156-the-data-mesh-as-the-end-of-the-datalake-as-we-know-it) - [Data Governance in the Era of AI](https://www.wearedevelopers.com/videos/1622-data-governance-in-the-era-of-ai) ## Related Articles - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)