> Markdown version of [/jobs/ext/566060-telecom-operator](https://www.wearedevelopers.com/jobs/ext/566060-telecom-operator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Telecom Operator - **Company:** Valley Medical Center - **Location:** Renton, WA, United States - **Salary:** $45,219.0 - $75,566.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Communication Devices - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=22607ab34dbb03a5 ## About the Role Do you have experience in Windows?, Do you have a High school diploma or GED?, * High School Graduate or equivalent (G.E.D.) preferred. * Demonstrates basic skills in keyboarding (40 wpm) and using a personal computer in the Windows environment. * Ability to communicate effectively in oral and written form in English language. * Evidence of excellent communication skills both oral and written including the ability to spell accurately and write legibly. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations preferred. QUALIFICATIONS: * Previous experience in a hospital answering service or call center preferred. * Demonstrates effective communication and interpersonal skills with a diverse population. * Able to carry out assignments independently and exercise good independent judgment. * Excellent problem solving, organizational and time management skills. * Conducts all personal interactions with tact, poise, courtesy and respect. * Demonstrates ability to decipher hand written notes. * Demonstrates ability to handle emergent situations. * Neat and well groomed in appearance, following departmental personnel standards. * Demonstrates reliable attendance and job performance. UNIQUE PHYSICAL/MENTAL DEMANDS,ENVIROMENT & WORKING CONDITIONS: In addition to the generic administrative partner job description * Requires planning, organizing and working on multiple tasks at one time. * Must be able to handle stressful situations in a calm and professional manner. * Must be able to sit for extended periods. * Must be able to withstand the repetitive motion of keyboarding for extended periods of time., * High School Graduate or equivalent (G.E.D.) preferred. * Demonstrates basic skills in keyboarding (40 wpm) and using a personal computer in the Windows environment. * Ability to communicate effectively in oral and written form in English language. * Evidence of excellent communication skills both oral and written including the ability to spell accurately and write legibly. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations preferred. QUALIFICATIONS: * Previous experience in a hospital answering service or call center preferred. * Demonstrates effective communication and interpersonal skills with a diverse population. * Able to carry out assignments independently and exercise good independent judgment. * Excellent problem solving, organizational and time management skills. * Conducts all personal interactions with tact, poise, courtesy and respect. * Demonstrates ability to decipher hand written notes. * Demonstrates ability to handle emergent situations. * Neat and well groomed in appearance, following departmental personnel standards. * Demonstrates reliable attendance and job performance. ## Description A. Generic Job Functions: See Generic Job Description for Administrative Partner B. Unique Job Functions: * Operates switchboard, answering service, TTY telephone, and all other communication equipment. * Answers incoming calls by the third ring 90% of the time, screens and directs calls to proper personnel in a prompt and courteous manner. * Provides paging services within 30 seconds of request 90% of the time. * Responds to all requests according to departmental policies and procedures. * Receives, documents, and dispatches messages to doctors and/or connects caller directly to doctors. * Records all messages and files as appropriate. * Communicate all information to clients per their instructions. * Reports any changes in on-call status and other pertinent information to supervisor or lead operator and other operators immediately. * Updates client accounts with new information according to department procedures. * Initiates appropriate actions when alarms are activated * Performs clerical duties as assigned per instruction from Manager or Supervisor. * Documents all incidents and events, and relays them to the Supervisor within 24 hours. * Keeps Supervisor informed of work status by providing weekly objectives with time estimates. * Promptly notifies Supervisor of problems, unexpected tasks and missed targets. * Performs all job junctions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community centered awareness and innovation. * Other duties as assigned to facilitate accurate timely processing of calls. ## Related Videos - [The Vonage Trivia Voyage: Quiz Your Way to the Top!](https://www.wearedevelopers.com/videos/1077-the-vonage-trivia-voyage-quiz-your-way-to-the-top) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Headless Flipper - embeddable mobile devtools for your CI and beyond](https://www.wearedevelopers.com/videos/451-headless-flipper-embeddable-mobile-devtools-for-your-ci-and-beyond) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [Optimizing Your App for Success: Tips and Techniques for managing slow devices](https://www.wearedevelopers.com/videos/655-optimizing-your-app-for-success-tips-and-techniques-for-managing-slow-devices) - [WeAreDevelopers LIVE - Smoover - Who's Best at DevRel?](https://www.wearedevelopers.com/videos/1901-wearedevelopers-live-smoover-who-s-best-at-devrel) ## Related Articles - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [What Should be Included in Your Programming Resume to Highlight Your Skills](https://www.wearedevelopers.com/magazine/142-what-should-be-included-in-your-programming-resume-to-highlight-your-skills)