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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** Pindrop Security, Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $140,000.0 - $160,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), User Authentication, Cyber Security, Customer Interaction Management (Software), Fraud Prevention and Detection, Network Planning and Design, Salesforce.Com - **Published:** June 5, 2026 - **Apply:** https://www.builtincolorado.com/job/solutions-engineer/9618179 ## About the Role * 7+ years of sales engineering experience, including ownership and closure of deals exceeding $1M. * Demonstrated success in consultative selling for very large, complex enterprise engagements. * Exceptional presentation and communication skills with strong executive presence and confidence. * Deep technical background with extensive experience in Contact Center technology for large enterprises across Banking, Brokerage, Insurance, and Retail sectors. * Solid understanding of APIs and their role in modern enterprise architectures. * Hands-on experience with contact center solutions, including voice network design, authentication, WFM, call recording, fraud management, and enterprise speech processing. * Proven ability to thrive in fast-paced, dynamic environments and solve complex technical challenges with creativity. * Highly effective working in remote, distributed teams, fostering collaboration and alignment. * A relentless self-starter who drives toward objectives while managing multiple priorities and strict deadlines. * Fearless yet thoughtful, clear and transparent in communication, curious and inquisitive, open-minded, and persistently focused on outcomes. ## Description * As a Solutions Engineer, you will own a portfolio of named accounts and be accountable for new ARR growth, net-new logo acquisition, and multi-year enterprise deals. * Provide technical pre-sale support to sales teams to achieve assigned sales goals. * Act as a subject matter expert for Pindrop's expanding portfolio of solutions. * Partner with sales to generate new license revenue by creating and delivering solutions that resonate in target customer segments * Advise organizations on improvements to their IVR, call center and fraud operational processes with the use of Pindrop technologies. * Gain trust and influence customer buying process with technical knowledge and consultative selling skills * Develop and deliver presentations to articulate technical concepts relevant to each specific account's environment, such as solution scope, size, integration / API flows, and business case / ROI. * Conduct product demonstration to customers and lead successful proof of value (POVs) * Acquire and integrate industry and market knowledge related to the competitive landscape, emerging fraud risk trends, and technologies in order to demonstrate market leadership. * Collaborate with Customer Success solution architects to build Statements of Work (SOWs) and other technical documents. * Respond to customer RFP/RFI/RFQ documents, coordinating with others across the organization as needed. * Support product launch activities and assist with trade shows, conferences, executive briefings and technical training activities * Cultivate and qualify new pipeline opportunities, track associated revenue to support financial forecasts and business plans * Work closely with Account Executives to develop a territory and per-account strategy and accurately forecast technical opportunity details within Salesforce.com. Who you are * You build trust with internal and external stakeholders and demonstrate sound judgment in knowing when to lean in directly versus provide support from a distance. * You are highly persistent and solutions-oriented, challenging the status quo and approaching obstacles with curiosity and determination rather than accepting "no" as a final answer. * You are passionate about joining an early-stage, high-growth company and operate with a strong growth mindset. * You possess strong business and technical acumen and can clearly articulate solution value propositions to a variety of audiences. * You are strategic by nature, yet willing to roll up your sleeves and dive into the details when needed. * You are resilient in the face of challenges, change, and ambiguity, maintaining focus and composure. * You maintain an optimistic, positive outlook and consistently look for ways to * turn problems into solutions. * You are resourceful, energized by uncovering and implementing innovative approaches, and focused on delivering measurable results. * You take ownership, follow through on your commitments, and consistently under-promise and over-deliver. * You are nimble and adaptable as priorities evolve, while still maintaining a clear view of the broader objectives., The Senior Solutions Engineer will engage with enterprise customers to identify business problems, demonstrate Atlassian products, and collaborate with internal teams to ensure customer success., The Senior Solutions Engineer partners with account teams to solve enterprise customer problems, deliver product expertise, and lead value-based demonstrations to drive sales success. 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