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# Technology Support Technician

- **Company:** FLAVORED OPERATIONS, LLC
- **Location:** Baton Rouge, LA, United States
- **Salary:** $55,000.0
- **Contract:** Franchise
- **Skills:** Microsoft Windows, Android Software Development, Apple IOS, Computing Platforms, Network Architecture, Reliability Engineering, Network Server
- **Published:** June 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=249e22e56814a0b4

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Troubleshooting audio issues?, * Strong ability to troubleshoot and resolve hardware, software, network, and connectivity issues

 * Ability to diagnose, repair, and replace low-voltage cabling, including CAT5e, CAT6, and 22/4 communication wiring
 * Occasionally work after store closing hours to minimize business disruption
 * Valid driver's license with clean driving record
 * Technology Experience, Degrees, or Certifications

Core Values

 * Treat others with kindness and respect at all times
 * Demonstrate honesty, integrity, and professionalism in every interaction
 * NO EXCUSES!
 * Be dependable, accountable, and reliable
 * Maintain a positive attitude and a strong commitment to customer service
 * Work effectively both independently and as part of a team

## Description

Troubleshoot, maintain, repair, and install technology systems across restaurant locations, including (not limited to):

 * Digital Menu Boards
 * Payment Devices
 * CCTV/Security Camera Systems
 * Drive-Thru Headset and Communication Systems
 * Printers and Peripheral Devices
 * Windows, iOS, and Android devices
 * Network Infrastructure
 * POS Servers, POS Terminals, KDS Systems
 * Audio Systems
 * Work directly with store operator and third-party vendors to diagnose and resolve technical issues.
 * Coordinate equipment replacements, including preparing and delivering devices to shipping carriers for warranty repairs and exchanges.
 * Perform preventative maintenance to ensure equipment reliability and minimize operational disruptions.
 * Accurately document all troubleshooting, repair activities, parts utilized, and resolutions while submitting work orders in a timely manner.
 * Onboard and support store operators and store support team members with company email accounts and various software platforms used across both Sonic Drive-In and 7 Brew Coffee locations.


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