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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Analyst - **Company:** Kevin's Natural Foods - **Location:** Stockton, CA, United States - **Salary:** $75,000.0 - $87,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Outlook, Disaster Recovery, File Systems, Microsoft Office, Office Automation, Microsoft PowerPoint, Microsoft SharePoint, Office365, Peripherals, Computer Equipment, Information Technology, Network Server - **Published:** June 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=11319135f5930add ## About the Role Do you have experience in Safety protocol adherence?, Do you have a Bachelor's degree?, * Bachelor's degree and a minimum of two years related experience or equivalent. * Excellent verbal and written communication skills. Ability to understand and follow written and verbal instructions. * Proficiency in Microsoft Office programs including Excel, Word, and Outlook, PowerPoint, Access, Office365, SharePoint. * Ability to apply common sense understanding to carry out detailed but uninvolved written and oral instructions. Ability to deal with problems involving few concrete variables in standardized situations. Exceptional organizational skills required. * Strives to continuously build knowledge and skills. * Maintains confidentiality. * Remains open to other's ideas and try new things; Shares expertise with others; Gives and welcomes feedback; Applies feedback to improve performance; Contributes to building a positive team spirit; Asks for and offers help when needed. * Works ethically and with integrity. * Adheres to Policies and Procedures; Upholds organizational values. * Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning decisions; Includes appropriate people in decision-making process; Makes timely decisions. * Measures self against standard of excellence; Demonstrates accuracy and thoroughness; Reacts well under pressure; Assesses own strengths and weaknesses; Accepts responsibility for own actions; Treats people with respect and consideration. * Meets productivity standards; Strives to increase productivity; Completes tasks correctly and on time; Uses time efficiently; Aligns work with strategic goals; Looks for ways to improve and promote quality; Displays orientation to profitability. * Observes safety and security procedures; Uses equipment and materials properly; Reports potentially unsafe conditions. * Is consistently at work and on time; commits to long hours of work when necessary to reach goals and get jobs completed. * Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. * Develops workable implementation plans; Communicates changes effectively; Monitors transition and evaluates results. * Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness * Ability to work with minimal supervision. * Must have thorough understanding of product construction and manufacturing processes. * Demonstrated knowledge of product construction and components. * Be able to work in environments with load sounds and distracting noise levels. * Must be able to lift boxes up to 50 lbs. ## Description The IT Support Analyst role plays a vital role in ensuring the IT Department's operations are aligned with business objectives of the organization. This involves planning, coordinating, and designing IT-related activities, providing administrative direction and support for daily operations, defining implementing IT policies, procedures, and best practices. We are looking for individuals who thrive in fast-paced environments and will be hard working, punctual, dependable, self-motivated, self-managed, organized, and flexible. The ideal candidate will be efficient at self-managing and looking for a long-term commitment to grow within a growing company. What You'll Do: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. * Assist the IT department's operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources. * Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals, and Office Automation equipment. * Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems. * Keep current with the latest technologies. * Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. * Practice asset management for IT hardware, software, and equipment. * Manage daily backups. * Establish and maintain regular written and in-person communications with the organization's executives, department heads and end users regarding pertinent IT activities. * Assists associates with questions on product installation, usage, and implementation. * Responds to and investigates team inquiries, concerns, and issues via phone, mail, and e-mail in a timely and courteous manner. * Answers team inquiries and provides appropriate technical and/or product-related information. * Researches and resolves team complaints with regards to IT matters. * Effectively communicates team IT issues and concerns to all applicable internal staff members. * Organizes and maintains file system, files correspondence and other records. * Maintains working knowledge of products and/or services. * Prepares reports and correspondence as needed. * Set-up and maintain computer equipment. * May perform other duties as assigned or necessary. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Possibilities with Web Capabilities](https://www.wearedevelopers.com/videos/1575-possibilities-with-web-capabilities) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [ Project Fugu: Progressive Web Apps, Superpowered](https://www.wearedevelopers.com/videos/290-project-fugu-progressive-web-apps-superpowered) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)