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# IT Technician

- **Company:** Wnm Communications Corporation
- **Location:** Silver City, NM, United States
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Networks, Local Area Networks, Software Asset Management, Software Engineering, Software Vulnerability Management, Peripherals, Computer Equipment, Information Technology, User Administration
- **Published:** June 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=66368f1c97c287e4

## About the Role

Do you have experience in Vulnerability Remediation?, Do you have a High school diploma or GED?, * High school diploma or equivalent. Some college coursework or a degree in a relevant field is a

plus.

 * Basic understanding of computer hardware, operating systems, and common software

applications. Familiarity with networking concepts is a plus.

 * Strong verbal and written communication skills. Ability to convey technical information to

non-technical users.

 * Strong problem-solving skills and the ability to think critically.
 * Excellent customer service skills and a positive attitude.
 * Ability to work effectively in a collaborative team environment.
 * Willingness to learn and adapt to new technologies and challenges.

## Description

This is not a remote positon. Must report daily to office in Silver City, NM

Come joing our team! As an IT Technician, you will provide technical support to end-users, troubleshoot hardware and software
issues, and assist in maintaining the overall functionality of the organization's IT infrastructure.
Key Responsibilities:

 * Provide first-level technical support to end-users via phone, email, or in person.
 * Support the organization's cybersecurity initiatives by assisting with endpoint security,

vulnerability remediation, user access management, security awareness efforts, and adherence
to established security policies and procedures.

 * Assist users with hardware and software issues, troubleshooting problems to resolution.
 * Install, configure, and maintain computer systems and peripherals.
 * Assist in the setup and maintenance of local area networks (LANs).
 * Troubleshoot basic network connectivity issues.
 * Support users in accessing and utilizing network resources.
 * Install and update software applications on user devices.
 * Perform routine maintenance on computer hardware, including upgrades and repairs.
 * Assist in managing inventory and tracking hardware assets.
 * Maintain accurate records of support activities, hardware, and software inventory.
 * Document troubleshooting procedures and solutions for future reference.
 * Provide basic training to end-users on the use of hardware and software.
 * Collaborate with other IT team members to resolve complex issues.


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