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# System Technician

- **Company:** LUCIDITY NETWORKS INC.
- **Location:** Rochester, NY, United States
- **Experience:** Experienced
- **Salary:** $50,000.0 - $60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Computer Networks, Computer Literacy, Common Desktop Environments, Desktop Computing, Network Administration, Microsoft PowerPoint, Peripherals, Information Technology
- **Published:** June 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5e3bdbf2826fff75

## About the Role

Do you have experience in Task prioritization?, Do you have a Bachelor's degree?, The System Technician will provide proactive management and maintenance for our customer's managed network infrastructure. The ideal candidate will have top-notch technical skills and experience, a professional manner, and excellent communication skills. Prior IT support experience, including the use of remote monitoring and management software is preferred., * Bachelor's degree in information technology, computer science or equivalent related computer experience may substitute for degree.

 * 3-5 years of experience supporting and administering a networked computer environment.
 * Strong technical and problem-solving skills
 * Proven success working independently with little to no supervision
 * Experience with Microsoft Outlook, Excel, Word, PowerPoint
 * Must have effective written and verbal communication skills required.
 * Ability to multi-task, organize, plan, and prioritize work.

## Description

* Provide day-to-day support, administration, troubleshooting and repair of the customer's computers.
 * Perform daily monitoring of the network environment.
 * Installs, test and maintains necessary desktop hardware and software, including peripherals, desktops, and wiring.
 * Performs desktop troubleshooting to isolate and diagnose common desktop problems.
 * Perform high-level technical analysis to identify and resolve PC / Network related problems and performance issues.
 * Interface with users, external vendors, and customers as necessary.
 * Work with and assist engineers as needed
 * Prepares and maintains documentation of desktop configurations and inventory.
 * Plan and undertake scheduled maintenance upgrades.
 * Evaluate technologies and make recommendations for improvement.


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