> Markdown version of [/jobs/ext/567796-director-crm-product-owner](https://www.wearedevelopers.com/jobs/ext/567796-director-crm-product-owner). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director, CRM Product Owner - **Company:** HarbourVest Partners LLC. - **Location:** Boston, MA, United States (Remote available) - **Experience:** Expert - **Salary:** $180,000.0 - $190,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Customer Data Management, Data Integration, Release Management, Salesforce.Com, Data Streaming, Snowflake, Data Analytics, Data Management - **Published:** June 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e73845b26ccd8968 ## About the Role Do you have a valid Certified Salesforce Administrator certification?, Do you have experience in Stakeholder management?, * An expert level understanding of Salesforce data model (Institutions/Accounts, Contacts, Opportunities, Activities) * Strong knowledge of client-data models, MDM concepts, and data integrations * Keen awareness of data platforms such as Snowflake and end-to-end data flows * A deep understanding of release management and environment lifecycles, * Experience with Salesforce CRM in financial services (preferred) * Strong Agile delivery and backlog management experience * Superb communication and stakeholder-collaboration skills * Salesforce Administrator certification preferred Education Preferred * Bachelor of Arts (B.A) or Bachelor of Science (B.S) or equivalent experience required * Master of Science (M.S.), Master of Business Administration (MBA) or equivalent experience would be a plus Experience * 6-10 years of experience in Product Ownership, CRM delivery & Business Analysis ## Description We are seeking a Director, CRM Product Owner to support the delivery and enhancement of our Salesforce platform. Ideally, someone experienced in the design, implementation, and delivery of Salesforce, and other related technology platforms, within a Private Markets or Asset Management business. Working closely with the Vice President, Product Manager, CRM Digital Solutions, this role focuses on Product backlog ownership, translating business needs into high-quality CRM solutions that improve user workflows, the integrity of client-data, and adoption., * Own and manage the Salesforce CRM Institutional product backlog, including user stories, prioritization, and acceptance criteria * Translate business requirements into clear, actionable stories for Agile delivery * Partner with collaborators across IR, Client Service, Operations, Technology, and Data teams * Drive day-to-day sprint execution and participate in Agile ceremonies * Support UAT, defect triage, and release readiness * Communicate progress, risks, and dependencies Client Data & Data Platforms * Define and manage requirements for client data (Institutions/Accounts, Contacts, Investors, Hierarchies & Relationships) * Partner with data teams to ensure data accuracy, completeness, and governance * Support integration of Salesforce with data platforms (e.g., MDM, Snowflake, Client Portal & downstream systems) * Help resolve data quality issues and improve data capture at source Data Analytics & Insights * Support delivery of CRM reporting and dashboards aligned to business needs * Partner with analytics teams to define KPIs, metrics, and data requirements * Enable better pipeline visibility, client insights, and performance tracking through CRM data * Measurable improvements in client data quality and completeness * Increased reporting accuracy and business insight availability Adoption & Continuous Improvement * Enable user adoption and CRM engagement through training, demos, and iterative improvements * Find opportunities to improve workflows, usability, and process efficiency * And other responsibilities as required ## Related Videos - [Python-Based Data Streaming Pipelines Within Minutes](https://www.wearedevelopers.com/videos/1233-python-based-data-streaming-pipelines-within-minutes) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Would You Buy Your Own HR? A Product Mindset for People Leaders](https://www.wearedevelopers.com/videos/1874-would-you-buy-your-own-hr-a-product-mindset-for-people-leaders) - [Hacking AI at the Edge of the Indian Ocean](https://www.wearedevelopers.com/videos/100177-hacking-ai-at-the-edge-of-the-indian-ocean) - [Personal Branding & Job Search - The Most Practical Approach You'll Ever Find](https://www.wearedevelopers.com/videos/576-personal-branding-job-search-the-most-practical-approach-you-ll-ever-find) - [Why and when should we consider Stream Processing frameworks in our solutions](https://www.wearedevelopers.com/videos/1085-why-and-when-should-we-consider-stream-processing-frameworks-in-our-solutions) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Events like RSAC Get You CISOs. Developers Decide What Actually Gets Deployed.](https://www.wearedevelopers.com/magazine/693-events-like-rsac-get-you-cisos-developers-decide-what-actually-gets-deployed) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [Why and How to Sponsor Developer Events](https://www.wearedevelopers.com/magazine/686-why-and-how-to-sponsor-developer-events)