> Markdown version of [/jobs/ext/56789-it-support-technician](https://www.wearedevelopers.com/jobs/ext/56789-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** Partou UK - **Location:** Denton, UK (Remote available) - **Salary:** £28,000.0 - £30,000.0 - **Contract:** Permanent contract - **Skills:** Virtual Private Networks (VPN), Microsoft Office, Microsoft Operating Systems, Microsoft SQL Server, Network Protocols, Remote Desktop Services, Wi-Fi Technology, Software Troubleshooting, Information Technology, Legacy Systems - **Published:** May 20, 2026 - **Apply:** https://findajob.dwp.gov.uk/details/18354664 ## About the Role Positive feedback from colleagues on IT support - A well-maintained and reliable IT infrastructure - Smooth delivery of IT projects on time and within budget - Strong supplier relationships that add value to the IT estate About You We're looking for someone who's bothtechnical and personable, with a genuine passion for IT and problem-solving. You'll be a proactive team player, able to adapt quickly and deliver great service. You'll ideally have: - A degree (or equivalent) in a computing-related subject - Previous experience in an IT support environment - Knowledge of Microsoft operating systems, Office, Exchange and networking protocols - Understanding of VPN, Terminal Services, SQL Server and legacy systems - Experience with multi-site telecoms and managing 3rd party suppliers - Strong troubleshooting, communication and project delivery skills - A full driving licence and willingness to travel occasionally Why Join Us? ## Description As ourIT Support Technician, you'll be part of a small but dynamic IT team providing first-line support to nurseries and central support colleagues via our helpdesk. You'll also help maintain and improve our IT infrastructure, support project delivery, and ensure our systems run smoothly and efficiently as we scale. This is a varied role where no two days are the same - from troubleshooting Wi-Fi issues to installing new equipment, liaising with suppliers, and supporting the rollout of new technologies. What You'll Be Doing, Assisting in IT projects alongside the ICT Director and senior technician ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [How to TDD in legacy code](https://www.wearedevelopers.com/videos/309-how-to-tdd-in-legacy-code) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [Prototyping with Hardware and the Web](https://www.wearedevelopers.com/videos/651-prototyping-with-hardware-and-the-web) - [Getting to Know Your Legacy (System) with AI-Driven Software Archeology](https://www.wearedevelopers.com/videos/1437-getting-to-know-your-legacy-system-with-ai-driven-software-archeology) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk)