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# SFDC Architect

- **Company:** IBA InfoTech Inc.
- **Location:** Charlotte, NC, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Automation of Tests, Continuous Integration, Customer Data Management, DevOps, Middleware, Cloud Services, Salesforce.Com, Deployment Automation, Restful APIs
- **Published:** June 14, 2026
- **Apply:** https://ibainfotech.com/sfdc-architect-remote

## About the Role

* Architect level SFDC resource
 * Servicecloud implementation for Contact Center
 * Replacing current CRM Seibel
 * Lead the effort
 * Experience with Service Cloud, Lightning web console
 * Experience with Rest API
 * The integration will be a good portion as data is pulled from various sources:
 * Customer data management, Order history, Sales, Assets, Products etc
 * Experience with DevOps - Test automation, deployment automation, CI/CD specific to SFDC (DX)
 * Experience with new implementation of service cloud, conversion from other CRMs (Seibel preferred)
 * Experience with working with integration teams, middleware layers (REST API/ESB)
 * Certification around Architect level skills or Advanced developer skills is a plus

Experience:

 * Servicecloud: 1 year (Preferred)
 * DevOps: 1 year (Preferred)



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