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# MSP IT Systems Engineer

- **Company:** RL ENTERPRISE RECRUTING AND STAFFING
- **Location:** Greenville, SC, United States
- **Salary:** $50,016.0 - $74,180.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Macintosh Computers, VoIP, Cloud Computing, Cyber Security, Network Configuration and Change Management, Cloud Services, Microsoft SharePoint, Information Technology, Network Server
- **Published:** June 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4f0f3f45d29241ff

## About the Role

Do you have experience in Customer communication?, Do you have a Bachelor's degree?, * Must reside in the Greenville-Spartanburg-Anderson, SC area

 * Previous MSP (Managed Service Provider) experience is required
 * Must be willing to travel locally to client sites as needed
 * Must be authorized to work in the United States
 * No current or future sponsorship available, Level I Engineers
 * 1+ years of IT experience
 * MSP experience required
 * Strong troubleshooting and customer support skills
 * Knowledge of Microsoft 365 administration
 * Experience supporting Windows and Mac environments

Level II Engineers

 * 3-5+ years of IT experience
 * MSP experience required
 * Advanced troubleshooting and infrastructure support experience
 * Strong knowledge of Microsoft 365, networking, servers, and cloud technologies
 * Experience supporting both Windows and Mac environments

Preferred Qualifications

 * Bachelor's Degree in Information Technology, Engineering, or a related field
 * Excellent communication and customer service skills
 * Strong organizational and time management abilities
 * Ability to manage multiple priorities in a fast-paced environment
 * Spanish language skills are a plus, * How many years of experience administering Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)?, * Bachelor's (Required)

## Description

RL Enterprise Recruiting & Staffing is recruiting on behalf of a confidential client for multiple IT Support Engineer direct hire openings in the Greenville, SC area. We are seeking both Level I and Level II Engineers with previous Managed Service Provider (MSP) experience who enjoy working in a fast-paced environment supporting a diverse client base.

This is an excellent opportunity to join a growing organization that provides managed IT services, cloud solutions, cybersecurity, networking, VoIP, and strategic technology support to businesses throughout the region., * Provide remote and onsite technical support to business clients

 * Troubleshoot desktop, server, network, and connectivity issues
 * Support and administer Microsoft 365 environments, including Exchange, SharePoint, OneDrive, and Teams
 * Configure, maintain, and support Windows 10/11 operating systems
 * Support Apple Mac operating systems and devices
 * Assist with network configuration, maintenance, and troubleshooting
 * Document technical issues, resolutions, and system changes
 * Deliver exceptional customer service and technical support
 * Analyze and resolve technical issues in a timely manner
 * Collaborate with team members to support client environments

Additional Responsibilities for Level II Engineers

 * Design, implement, and support IT infrastructure solutions
 * Troubleshoot complex server, networking, and systems issues
 * Maintain technical standards and documentation
 * Provide technical guidance and mentorship to junior team members
 * Assist clients with technology recommendations and best practices


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