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# IT Operations PC Support Technician

- **Company:** Wenger Corporation
- **Location:** Owatonna, MN, United States
- **Experience:** Experienced
- **Salary:** $47,840.0 - $60,320.0
- **Contract:** Permanent contract
- **Skills:** Disaster Recovery, Information Technology Operations, System Programming, Computer Equipment, Information Technology
- **Published:** June 18, 2026
- **Apply:** https://www.juju.com/job/00000000g8weiz

## About the Role

2-year technical degree in related field; or equivalent work experience with the internal workings of computer hardware, LAN communications, low-level software, end-user applications and familiarity with computer facilities, technology, and procedures, High School Diploma or Equivalent

## Description

As an IT Operations PC Support Technician, you will contribute to Wenger Corporation's strategy to provide an exceptional customer experience by providing technical support and assistance to end-users for computer hardware, software, and network-related issues. You will be responsible for troubleshooting and resolving technical problems, installing and configuring computer systems, and providing training and support to users. You may also be involved in maintaining and updating computer systems, performing system upgrades, and ensuring the security and integrity of data., As an IT Operations PC Support Technician, a typical day may include:

Maintaining and supporting PCs throughout company operations and business units

Providing end-user support deploying new workstations; upgrading existing workstations; troubleshooting end-user technical and hardware related issues; and providing end-user training or documentation

Providing on-call support for PC and technical infrastructure issues

Identifying, evaluating, developing, and implementing technical infrastructure solutions that support the business of Wenger Corporation

Maintaining documentation of all technical infrastructures, including but not limited to software licenses, end-user procedures, configuration documents, and technical diagrams

Developing, maintaining, and executing backup and recovery procedures in case of equipment failure

Maintaining and supporting consistent technical infrastructure throughout all operating units


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