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# System Analyst - Adobe Real-Time Customer Data Platform (Hybrid)

- **Company:** Signet Jewelers Limited
- **Location:** Akron, OH, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Adobe Experience Manager, Agile Methodology, Business Analytics Applications, Data Analysis, Spreadsheets, Customer Data Management, Data Validation, DataOps, Data Ingestion, Adobe
- **Published:** June 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=98ba09bdd8bc7bd7

## About the Role

Do you have experience in Test cases?, The ideal candidate combines strong marketing domain knowledge, high technical aptitude, and exceptional documentation and communication skills., * Experience working as a Technical Systems or Functional Analyst, or similar role

 * Familiarity with Adobe RTCDP and/or Adobe Experience Platform (AEP)
 * Solid understanding of marketing concepts, including:
 + Customer/user journeys
 + Campaign orchestration
 + Channel activation (email, SMS, digital channels)
 * Strong technical aptitude, including comfort working with:
 + Spreadsheets (Excel, Google Sheets)
 + Structured documentation and data-oriented thinking
 * Proven ability to write clear, concise, and actionable requirements
 * Excellent communication skills, both written and verbal
 * Ability to work effectively with cross-functional teams

Preferred Qualifications:

 * Hands-on experience with Adobe Experience Cloud tools (e.g., Journey Optimizer, Campaign, Analytics)
 * Experience working in Agile or hybrid delivery environments
 * Familiarity with customer data concepts such as profiles, identities, and segmentation
 * Prior experience supporting marketing technology or MarTech platforms

## Description

We are seeking a Systems Analyst to support our Adobe Real-Time Customer Data Platform (RTCDP) and broader Adobe Experience Platform (AEP) ecosystem. This role serves as a key liaison between marketing stakeholders, platform teams, and technical delivery partners, ensuring that business needs are clearly translated into well-defined functional and technical requirements., * Elicit, analyze, and document functional requirements for marketing and customer data use cases

 * Translate business needs into clear technical stories, acceptance criteria, test cases, and implementation artifacts
 * Partner with marketing teams to support user journeys, channel activation campaigns, and personalization use cases
 * Support requirements related to Adobe RTCDP and AEP, including:
 + Audience definition and activation
 + Data ingestion and enrichment
 + Profile and identity considerations
 * Facilitate discussions between business, marketing, engineering, and platform teams to ensure shared understanding
 * Maintain high-quality documentation, including:
 + Business requirements documents (BRDs)
 + Functional specifications
 + User stories and process flows
 * Assist with validation of delivered solutions against documented requirements
 * Use spreadsheets and other analytical tools to support requirement analysis, data validation, and impact assessment


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