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# [Mid Level] Operations Manager 5 - MX Care+ System Integration & Operations (17469-1)

- **Company:** JND Inc.
- **Location:** Plano, TX, United States
- **Experience:** Experienced
- **Salary:** $99,840.0 - $108,160.0
- **Contract:** Permanent contract
- **Skills:** Systems Analysis, Systems Integration
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=97cfba6f1c6bc915

## About the Role

Do you have experience in Systems integration?, Do you have a Bachelor's degree?, * Education: Bachelor's Degree in Business Administration, Operations Management, or related field

 * Minimum of 5 years of experience in operations management with a focus on system integration and set-up, * Bachelor's degree in Business Administration, Operations Management, or a related field.
 * Minimum of 5 years of experience in operations management with a focus on system integration and set-up.
 * Strong understanding of operational processes and project management methodologies.
 * Proven ability to lead and manage cross-functional teams.
 * Excellent communication, problem-solving and analytical skills.
 * Fluent in English and Korean (preferred).
 * Experience in the device protection, technology or consumer electronics industry (preferred).
 * Familiarity with MX Care+ operations and systems (preferred).

## Description

* Job Title: Operations Manager 5, * Oversee and optimize operational processes for the MX Care+ team, focusing on system integration and set-up efficiency.
 * Act as liaison between IT/dev teams and the Care+ business, driving requirements gathering, system analysis, and process improvement.
 * Lead tactical execution of system set-up including SKU creation and product mapping across multiple channels.
 * Collaborate cross-functionally to ensure timely deployment of systems and solutions while monitoring performance metrics.
 * Support internal and external partners in Korea and India; must be able to work outside US business hours 10-15% of the time., * Develop and implement operational strategies to streamline system integration and set-up processes for MX Care+.
 * Collaborate with cross-functional teams to ensure timely and efficient deployment of systems and solutions.
 * Responsible for requirements gathering, system analysis & process improvement, project facilitation and testing, and documentation.
 * Tactical task execution and ownership of system set-up, including SKU creation and product mapping across multiple channels.
 * Monitor and analyze operational performance metrics to identify areas for improvement and implement corrective actions.
 * Ensure compliance with organizational policies and industry regulations in all operational activities.
 * Support internal and external partners and work outside of US business hours approximately 10%-15% of the time.


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