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# IoT Solutions Engineer | Telematics

- **Company:** Teltonika United States Inc.
- **Location:** Dallas, TX, United States
- **Contract:** Permanent contract
- **Skills:** 4G (Telecommunication), JIRA, Bluetooth, CAN Bus, General Packet Radio Service, Issue Tracking Systems, RS-232, RS-485 Standard, Gitlab, Information Technology, GNSS
- **Published:** June 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7b90cabb57b3ea4c

## About the Role

Do you have experience in Customer communication?, * Telecommunications, electronics, informatics, engineering education or previous work experience in technical or engineering fields

 * Passion for providing help to others, caring, willing to grow and enrich your technological know-how
 * Great communication skills, are capable of fluently speaking and writing in English (proficiency in other languages will be considered as an advantage)
 * Analytical and creative thinking and mindset for problem-solving and troubleshooting

IDEALLY YOU WILL ALSO HAVE:

 * Understanding or basic knowledge of telecommunication technologies (2G, GPRS, 3G, 4G), CANbus, BLE
 * Knowledge or work experience working with ticketing-based platforms (Jira, GitLab, OpenProject, ServiceDesk) (this will be considered as an advantage)
 * Experience in customer service (this will be considered as an advantage)

## Description

* Work with various Teltonika Telematics manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485 and 1-Wire
 * Propose different ways on how to incorporate our devices for various use cases
 * Be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients
 * Troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed
 * Communicate with global international corporations that provide car sharing, rental, fleet management solutions and various other companies from different vehicle telematics fields
 * Cooperate with RnD, quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time
 * Have an opportunity to go on business trips to visit clients and help them directly implement Teltonika devices into their business use-cases
 * Guide colleagues and customers by preparing wiki documentation or training


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