> Markdown version of [/jobs/ext/573283-noc-lead](https://www.wearedevelopers.com/jobs/ext/573283-noc-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # NOC Lead - **Company:** Hut 8 Corp. - **Location:** Miami, FL, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** JIRA, Cloud Computing, Virtual Private Networks (VPN), Internet Service Provider, Cisco Nexus Switches, OpenVPN, Zabbix, Process Builder (Salesforce), Google Cloud, Computer Network Operations, Grafana, Fortinet, Bitcoin, Rundeck, Terraform, Open Network Automation Platform, ProCurve, Pagerduty - **Published:** June 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d50d0d60c1afc762 ## About the Role Do you have experience in VPN management?, * 5+ years in network operations, NOC, or infrastructure engineering. * Proven Incident Leadership: Experience being the primary driver on the bridge during critical P1/P2 production events. * Technical Stack: Hands-on experience with FortiGate firewalls, Cisco Nexus/ProCurve switching, WAN circuits, OpenVPN, and full monitoring stacks (Zabbix, LibreNMS, Grafana, PagerDuty). * Cloud & Systems: Working knowledge of GCP infrastructure and Terraform (IaC). * Process Builder: Highly desirable if you have prior experience with MSP transitions/in-housing or building NOC SOPs from scratch. * Attributes: Calm under pressure, highly communicative, and fiercely protective of team sustainability. ## Description The NOC Lead is the senior operational authority within our Network Operations Center. This is a hands-on, working leadership role where you will operate "on the tools" alongside a NOC Engineer, own incident management, and build operational processes (runbooks, KPIs, change management) from the ground up., We use a sustainable, three-tier coverage model built to prevent burnout: * Tier 1 (First Response): TechOps Engineers handle after-hours and weekend pages. * Tier 2 (Escalation): You and a NOC Engineer alternate weekly primary coverage. You only receive escalations if an issue exceeds Tier 1 scope (typically a 30-minute time-box). * Hours: Mon-Fri daytime (~08:00-18:00 MT/EST). After-hours pager volume is low, averaging just 3-4 pages per week. * On-call participation is compensated separately from base salary., * Incident Management: Own all P1/P2 incidents from detection to resolution. Lead the bridge, drive stakeholder communications, and deliver full post-incident reviews within 10 days. * Infrastructure & Vendor Ownership: Maintain operational status across 8 remote sites (WAN, FortiGate firewalls, Cisco Nexus, GCP environment, NetBox IPAM, and monitoring stacks). Act as primary escalation for ISPs (AT&T, Rogers, TELUS, etc.) and ensure Starlink tertiary backup readiness. * Governance: Enforce change management protocols (including freeze windows during Bitcoin halving and earnings events). Manage VPN access, network automation (Oxidized/Rundeck), and device licensing. * Leadership: Onboard, mentor, and run quarterly reviews for the NOC Engineer. Partner with the TechOps Manager to ensure smooth shift handovers via Jira. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) ## Related Articles - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Top 6 Hackathons for Developers in 2023](https://www.wearedevelopers.com/magazine/263-top-6-hackathons-for-developers-in-2023) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [How to Answer the “Why Should We Hire You” Interview Question](https://www.wearedevelopers.com/magazine/321-how-to-answer-the-why-should-we-hire-you-interview-question)