> Markdown version of [/jobs/ext/573374-l2-support-1-or-2-years-experience](https://www.wearedevelopers.com/jobs/ext/573374-l2-support-1-or-2-years-experience). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# L2 Support - 1 or 2 years experience

- **Company:** TWO95 International, Inc
- **Location:** Salt Lake City, UT, United States
- **Experience:** Starter
- **Salary:** $60,000.0 - $75,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Linux, Issue Tracking Systems, Network Troubleshooting, Software Engineering, Information Technology
- **Published:** June 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0ab10a0e8662417e

## About the Role

Do you have experience in Windows?, Do you have a Bachelor's degree?, We are seeking a motivated L2 Support professional with 1 to 2 years of experience to join our dynamic team., * 1 to 2 years of experience in technical support or a related IT role

 * Bachelor's degree in Computer Science, Information Technology or related field is Mandatory
 * Strong knowledge of Windows and Linux operating systems.
 * Experience with troubleshooting network connectivity and software issues.
 * Familiarity with ticketing systems and IT service management processes.
 * Good communication skills in English, with ability to explain technical concepts clearly.

## Description

* Provide timely and efficient Level 2 support for hardware, software, and network issues.
 * Diagnose and resolve complex technical problems escalated from Level 1 support.
 * Document support activities and solutions in the ticketing system.
 * Assist in system installations, configurations, and upgrades.
 * Collaborate with other IT teams to ensure seamless service delivery.
 * Maintain IT infrastructure by performing regular maintenance and updates.


## Related Videos

- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers)
- [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker)
- [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026)
- [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)