> Markdown version of [/jobs/ext/573522-junior-it-specialist](https://www.wearedevelopers.com/jobs/ext/573522-junior-it-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior IT Specialist - **Company:** A.M. COMMUNICATIONS SOLUTIONS INC - **Location:** Valley Green, PA, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Computer Networks, Computer Engineering, Desktop Computing, Disaster Recovery, Networking Basics, Security Software, TCP/IP, Wireless Access Point, Wireless Networks, Connectivity Problems, Computer Equipment, Information Technology, Laptops, Hardware Asset Management - **Published:** June 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b6ca4f5b7d996bd2 ## About the Role Do you have experience in Internal employee customer service?, Do you have a Associate's degree?, Required * Associate degree in Information Technology, Computer Systems, Computer Engineering Technology, or related field; or equivalent combination of education and experience. * 0-2 years of IT support experience. * Basic understanding of PC hardware components and troubleshooting. * Experience installing and configuring Windows operating systems. * Strong problem-solving and customer service skills. * Ability to communicate technical information to non-technical users. * Ability to lift and move computer equipment up to 50 pounds. Preferred * CompTIA A+, Network+, or similar certification. * Experience with Microsoft 365 and Windows 11. * Familiarity with Active Directory and endpoint management tools. * Exposure to manufacturing or industrial environments. * Basic understanding of networking concepts (TCP/IP, switches, wireless networks). * Experience with barcode scanners, industrial printers, or shop-floor technology. Technical Skills * PC hardware diagnostics and repair * Laptop and desktop deployment * Windows operating systems * Microsoft 365 * Printer and peripheral support * Basic networking * IT asset management * Help desk ticketing systems * Hardware inventory control * Endpoint security tools ## Description Hardware & End-User Support * Install, configure, upgrade, and maintain desktop computers, laptops, monitors, printers, scanners, and mobile devices. * Diagnose and resolve hardware-related issues including component failures, peripheral connectivity problems, and performance concerns. * Perform workstation imaging, deployment, and replacement activities. * Assist employees with technical support requests through the IT help desk system. * Set up and support conference room technology and audiovisual equipment. Manufacturing Systems Support * Support computers, terminals, barcode scanners, label printers, and other technology used throughout the manufacturing facility. * Assist with troubleshooting hardware issues affecting production operations. * Coordinate with production supervisors to minimize downtime related to IT equipment. * Maintain inventory and documentation of manufacturing technology assets. Asset Management * Track IT equipment inventory, warranties, and lifecycle replacements. * Prepare and deploy hardware for new hires and employee transfers. * Manage hardware disposal and recycling in accordance with company policies. * Maintain accurate asset records and equipment assignments. Infrastructure Support * Assist with basic network troubleshooting, including cabling, switches, wireless access points, and connectivity issues. * Support user account administration within Microsoft environments. * Perform routine system maintenance, updates, and patching under supervision. * Assist with backup verification and disaster recovery procedures. Security & Compliance * Follow cybersecurity best practices and company security policies. * Assist with endpoint security software deployment and monitoring. * Report potential security incidents and vulnerabilities. * Support IT documentation and standard operating procedures. ## Related Videos - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)