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# Office Manager / CX Support

- **Company:** Oxefit Inc
- **Location:** Farmers Branch, TX, United States
- **Experience:** Experienced
- **Salary:** $50,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Microsoft Office, Productivity Software, Wi-Fi Technology, Gsuite, Zendesk
- **Published:** June 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=97538ad022d0b296

## About the Role

Do you have experience in Productivity software?, Do you have a Bachelor's degree?, * Bachelor's degree preferred or equivalent combination of education and experience.

 * 2+ years of experience in customer service, office administration, operations, hospitality, or a related field.
 * Experience using ticketing systems, CRM platforms, or customer support software (Zendesk preferred).
 * Proficiency with Google Workspace and Microsoft Office applications.
 * Strong organizational skills with the ability to manage multiple priorities simultaneously.

What makes you stand out:

 * Technical troubleshooting experience involving hardware, software, Android devices, or Wi-Fi connectivity.
 * Previous experience supporting office operations.
 * Experience coordinating travel, events, facilities, or workplace services.
 * Strong verbal and written communication skills.
 * Ability to work independently while maintaining a collaborative team mindset.
 * Customer-first attitude with exceptional attention to detail and follow-through., * Ability to work with cutting-edge and emerging technologies

Work authorization: Must be authorized to work in the United States. OxeFit will not sponsor applicants for employment visas.

## Description

Role: As an Office Manager / Customer Experience Support, you will serve as a key liaison between OxeFit customers, employees, and vendors, helping deliver an exceptional customer experience while ensuring smooth day-to-day office operations. We are seeking a highly organized, customer-focused professional who thrives in a fast-paced environment and enjoys balancing customer support, administrative coordination, and operational responsibilities. The ideal candidate is a proactive self-starter with strong communication and multitasking skills, capable of supporting both internal teams and external customers while contributing to OxeFit's innovative fitness technology mission.

Essential Functions:

 * Provide exceptional customer support through phone, email, chat, and ticketing systems.
 * Troubleshoot customer inquiries and coordinate resolutions with internal teams.
 * Manage customer support tickets and maintain accurate records within company systems.
 * Serve as a knowledgeable resource on OxeFit products and services.
 * Answer and direct inbound calls, greet visitors, and manage front desk operations.
 * Receive, track, and distribute incoming mail, packages, and deliveries.
 * Maintain office supplies, kitchen inventory, and overall workplace organization.
 * Assist with travel arrangements and administrative support requests.
 * Support onboarding activities including office access, badges, and workspace preparation.
 * Assist with inventory tracking, asset management, purchase requests, and basic bookkeeping tasks.
 * Collaborate across departments to improve operational efficiency and customer satisfaction.


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