> Markdown version of [/jobs/ext/573854-qad-erp-analyst](https://www.wearedevelopers.com/jobs/ext/573854-qad-erp-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # QAD ERP Analyst - **Company:** A.M. COMMUNICATIONS SOLUTIONS INC - **Location:** United States (Remote available) - **Salary:** $80,000.0 - $115,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Data Integrity, Electronic Data Interchange (EDI), Middleware, Systems Integration, Data Management, Qad - **Published:** June 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a209e01e8da74dbe ## About the Role Do you have experience in User training (technical support)?, * Certifications in QAD ERP or related technical areas. * Experience with QAD modules such as Manufacturing, Distribution, or Financials. * Knowledge of integration technologies (e.g., API, middleware, EDI). * Familiarity with cloud-based ERP systems and modern ERP architectures. Personal Attributes: * Strong analytical and troubleshooting abilities. * Excellent attention to detail and ability to work independently. * Customer service-oriented mindset with a focus on user satisfaction. * Ability to work well under pressure and prioritize tasks effectively. ## Description Reporting to the Global ERP Operations Manager. The QAD Support Analyst will be responsible for providing technical support and guidance for our ERP QAD system. We are seeking a highly skilled and motivated ERP QAD Technical Support Analyst to join our team. In this role, you will provide technical support and expertise for the QAD Enterprise Resource Planning (ERP) system. You will troubleshoot, resolve issues, and assist users in optimizing their use of the QAD ERP platform to improve business processes. Key Responsibilities: Technical Support: Provide day-to-day support for the QAD ERP system, responding to user inquiries, troubleshooting issues, and resolving technical problems in a timely manner. Assist users in navigating and utilizing QAD ERP functionality effectively. System Maintenance & Updates: Monitor and maintain the QAD ERP system, ensuring its optimal performance. Support QAD system upgrades, patches, and updates. Collaborate with IT teams to implement system improvements and ensure the security and stability of the ERP system. Issue Diagnosis & Resolution: Diagnose, troubleshoot, and resolve ERP application issues related to functionality, performance, or integration. Work with internal teams and vendors to resolve complex issues as required. User Training & Documentation: Provide training sessions and create documentation for end users to ensure they are proficient in using QAD ERP. Create and update user guides, FAQs, and other documentation to enhance user experience. Customization & Configuration: Support the customization of QAD ERP modules to meet business requirements. Work with business analysts and developers to configure QAD ERP to support business processes. System Integration & Interfaces: Assist with the integration of QAD ERP with other internal systems or third-party applications. Troubleshoot and resolve interface issues between systems and data exchange. Reporting & Data Management: Develop and maintain reports, dashboards, and queries to support decision-making. Ensure data integrity within the QAD system. Collaboration & Continuous Improvement: Work closely with business units to understand requirements and implement solutions to optimize business processes. 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