> Markdown version of [/jobs/ext/573972-ai-solutions-manager-east](https://www.wearedevelopers.com/jobs/ext/573972-ai-solutions-manager-east). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI Solutions Manager, East - **Company:** Arize AI - **Location:** New York, NY, United States (Remote available) - **Experience:** Experienced - **Salary:** $140,000.0 - $175,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software as a Service, Machine Learning Operations - **Published:** June 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c9bb4a7b7565bf28 ## About the Role Do you have experience in SaaS (as product category for technical sales engineers)?, 3+ years of experience as a Customer Success Manager in SaaS. A self-starter mindset with the ability to thrive in limited process environments. Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively. Strong communication skills for articulating observations and fostering collaboration across teams. Proven ability to demo technical products and translate their value into tailored customer solutions. Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results. A strong team player who values collaboration and collective success. Bonus: Familiarity with AI/ML workflows or GenAI technologies. ## Description As an AI Solutions Manager, your work will directly contribute to our customers' success in deploying impactful AI solutions, ensuring their models achieve measurable business outcomes. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our customers. You'll be working with Arize customers to help them improve the AI they use across their organizations. You will be in charge of driving customer adoption and managing customers through their renewal cycles. You'll accomplish this by running an effective account plan, identifying expansion opportunities with new teams, and building solutions to help achieve their goals. You'll be involved in exciting and complex customer use cases and leverage your business acumen to navigate the intricacies. What You'll Do Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts. This includes regular touchpoints like weekly/bi-weekly calls and ongoing account management. Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions. Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices. Run workshops and training sessions with customers during onboarding and new functionality Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships. Proactively monitor product usage across your accounts to further gauge account health Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies. Effectively relay customer feature requests to internal teams and advocate for customer needs. Ensure support teams are aligned with customer requests and priorities., Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI Culturally conscious events such as LGBTQ trivia during pride month We have an active Lady Arizers subgroup ## Related Videos - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Effective Machine Learning - Managing Complexity with MLOps](https://www.wearedevelopers.com/videos/185-effective-machine-learning-managing-complexity-with-mlops) - [Leading efficiency, empathy, and the human experience with AI](https://www.wearedevelopers.com/videos/1699-leading-efficiency-empathy-and-the-human-experience-with-ai) - [Angstfreude - AI and Corporate Culture - The Thrill and the Threat](https://www.wearedevelopers.com/videos/100354-angstfreude-ai-and-corporate-culture-the-thrill-and-the-threat) - [Inside the AI Revolution: How Microsoft is Empowering the World to Achieve More](https://www.wearedevelopers.com/videos/869-inside-the-ai-revolution-how-microsoft-is-empowering-the-world-to-achieve-more) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Got AI ideas but no money? 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