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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Analyst - **Company:** Concora Credit Inc. - **Location:** Beaverton, OR, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Spreadsheets, Data Integrity, Microsoft Office, SQL Databases, Database Tools and Utilities - **Published:** June 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b96b8e208e3fc785 ## About the Role Do you have experience in Spreadsheets?, If you're detail-oriented, organized, and eager to support a high-performing team, we'd love to hear from you., * Undergraduate degree or equivalent experience required. * Intermediate proficiency in Microsoft Office Suite, including Excel, Word, and Outlook; ability to produce organized reports and track data in spreadsheets. * Basic familiarity with data concepts and structured information (e.g., reading reports or data exports); prior exposure to SQL or database tools is preferred but not required. * Strong written and verbal communication skills; able to summarize information clearly and concisely. * Exceptional attention to detail and organizational skills, with the ability to perform repetitive tasks accurately. * Reliable, organized, and able to meet recurring deadlines with minimal supervision. * Naturally curious and proactive, with a track record of following through on tasks and surfacing issues when they arise. * Must always maintain a high level of professionalism and confidentiality. ## Description The Decision Engine Management team is the backbone of one of the most critical aspects of Concora Credit. Our team is responsible for implementing high-quality code that powers our company's competitive advantage in underwriting. Our team is also responsible for remediation and other support tasks related to credit underwriting decisions. Through strict attention to detail, prioritizing data integrity, meeting deadlines, and continuously improving our underwriting systems, every team member's success directly translates to the success of the entire company., * Support Technical Program Analysts in the day-to-day execution of tasks related to the underwriting program, ensuring work is completed accurately and on time. * Perform recurring weekly and monthly administrative and remediation tasks using established procedures and checklists. * Maintain highly detailed and organized files and logs for remediation processes. * Document your completed work and provide status updates on recurring assignments. * Identify and report data discrepancies, missing information, or process issues. * Execute and validate basic SQL queries and scripts to retrieve, update, and verify data. * Maintain and update spreadsheets in Microsoft Excel, including data entry, formatting, filtering, and reconciliation. * Pull standard reports from internal systems as directed, flagging any obvious discrepancies for review by senior analysts. * Assist with the review, organization, and maintenance of adverse action letter documentation. * Assist in maintaining process documentation and updating procedures. * Ensure that tasks related to Audit, Compliance, and Legal requirements are tracked and completed as instructed. * Interface with the Operations, Compliance, and Risk teams as needed on audits. * Other duties as assigned. These duties must be performed with or without reasonable accommodation. We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) ## Related Articles - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [The Concept of Concurrency & Multithreading: What Are They And How They Function](https://www.wearedevelopers.com/magazine/89-the-concept-of-concurrency-multithreading-what-are-they-and-how-they-function) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)