> Markdown version of [/jobs/ext/575158-software-support-engineer](https://www.wearedevelopers.com/jobs/ext/575158-software-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Support Engineer - **Company:** NONPROFITLY INC. - **Location:** United States (Remote available) - **Salary:** $45,500.0 - $50,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Amazon Web Services, Bootstrap (Software), Software Bug Management, Cloud Computing, Code Review, Computer Programming, Relational Databases, Linux, Django Web Framework, JQuery, Python (Programming Language), SQL Databases, Web Applications, ReactJS, Git, Information Technology, Software Version Control, Docker - **Published:** June 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c5b24e6f43ec2aca ## About the Role Do you have experience in Python?, Do you have a Bachelor's degree?, * Linux * Web-based application development (Python | Django | jQuery | Bootstrap | Javascript | React * SQL | Relational Database | Git (version control) Strong verbal and written communication skills, strong organizational and analytical skills, self-discipline to be productive if remote, attention to detail. Credentials and Experience * Bachelor's degree in Computer Science or a related STEM field with coding experience Other Skills or Certifications * Comfortable working in a remote, fast-paced environment * Certifications such as AWS Certified Developer, Microsoft Certified, Google Professional Cloud Developer, Docker Certified Associate, Python Institute Certifications etc. Job Type: Full-time, * Bachelor's (Required) ## Description Job Summary: The Software Support Engineer is part of the Tech Support team and supports the Customer Success team. Provide ticket resolution with analysis, troubleshooting & coding. This role works closely with senior engineers to facilitate timely ticket resolution, product stability, and contribute to product development efforts. This position participates in the product development team's collaborative agile processes, including code reviews and team standups., * Address customer support issues via bug fixes, data cleanup, etc. * Develop and assist with automated software testing * Develop new product features and enhancements ## Related Videos - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Docker Compose: Rediscovered](https://www.wearedevelopers.com/videos/1978-docker-compose-rediscovered) - [Coffee with Developers](https://www.wearedevelopers.com/videos/354-coffee-with-developers) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Docker build without Docker](https://www.wearedevelopers.com/videos/100114-docker-build-without-docker) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)