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# Information Technology Services Associate - Part Time

- **Company:** City Colleges of Chicago
- **Location:** Chicago, IL, United States
- **Experience:** Experienced
- **Salary:** $35,298.0 - $49,650.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Macintosh Computers, Software Applications, Computer Networks, Web Browsers, Data Processing, Computer Equipment, Information Technology, Extreme Programming
- **Published:** June 21, 2026
- **Apply:** https://jobs.chronicle.com/job/37859406/information-technology-services-associate-part-time/

## About the Role

* Associate's degree in Information Technology, Computer Science, Data Processing or related area, or an equivalent combination of education and experience, with a history of progressively increasing responsibility and accomplishments, preferably, in a college or comparable academic setting.
 * Minimum of two years of related work experience.
 * Knowledge and experience with supporting both Windows and Macintosh platforms.
 * Knowledge of all current versions of Microsoft Windows (XP, Windows 7), all current internet browsers (IE, Chrome, Safari) including networking concepts and general technical troubleshooting skills.
 * Sound verbal and written communication skills.
 * Great team player and self-starter.

## Description

* Provides computer hardware and software technical support both in person and remotely to students, administrators, faculty and staff.
 * Maintains, installs and tests software applications on computer hardware throughout the college.
 * Submits help desk tickets to assist students, administrators, faculty and staff with technology related issues
 * Protects physical technology assets in public areas and other settings, through ongoing equipment refresh, planning maintenance, installation, configuration, troubleshooting, and asset inventory management.
 * Manages, tracks, and protects equipment that is designated for use by students, administrators, faculty and staff.
 * Facilitates use of equipment for various internal and external events.
 * Assembles and disassembles equipment on site before and after classes.
 * Provides limited training to audio-visual/multi-media equipment users.
 * Performs other duties as assigned, including, but not limited to, adherence to after hours, emergency, holiday and/or on-call schedule.


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