> Markdown version of [/jobs/ext/575578-it-help-desk-technician-entry-level](https://www.wearedevelopers.com/jobs/ext/575578-it-help-desk-technician-entry-level). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Help Desk Technician (Entry Level)

- **Company:** Deep Fork Technology, L.L.C.
- **Location:** Oklahoma City, OK, United States
- **Experience:** Starter
- **Salary:** $54,080.0 - $64,480.0
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Information Technology Operations, Software Engineering, Computer Equipment, Information Technology
- **Published:** June 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a07b8e340700a20f

## About the Role

Do you have experience in Customer communication?, Do you have a High school diploma or GED?, We are looking for a motivated and customer-focused IT Help Desk Technician to provide technical assistance and support for daily technology needs. This entry-level role is a great opportunity for someone interested in building experience in IT support, troubleshooting, and computer systems.

The ideal candidate will have a willingness to learn, strong problem-solving skills, and the ability to assist employees with basic technical issues in a professional office environment., * High school diploma or equivalent required; technical education is a plus

 * Basic understanding of computers, software, and troubleshooting
 * Strong communication and customer service skills
 * Ability to learn new systems and technologies quickly
 * Good attention to detail and problem-solving ability
 * Entry-level candidates with a strong interest in IT are encouraged to apply

## Description

* Provide first-level technical support to users with hardware and software issues
 * Respond to help desk requests and provide timely assistance
 * Troubleshoot basic computer, printer, network, and system problems
 * Assist with user account setup, password resets, and access requests
 * Install and configure basic software and computer equipment
 * Maintain support tickets and document issue resolutions
 * Escalate complex technical problems to appropriate teams
 * Help maintain IT equipment inventory and records
 * Provide guidance to users on common technology questions
 * Support daily IT operations and office technology needs


## Related Videos

- [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers)
- [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis)
- [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)

## Related Articles

- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)