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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Part-Time IT Support Professional - **Company:** HEMMINGS & ASSOCIATES, LLC - **Location:** Irvine, CA, United States (Remote available) - **Salary:** $66,560.0 - $83,200.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Artificial Intelligence, BASIC (Programming Language), Microsoft Outlook, Dynamic Host Configuration Protocol, Document Management Systems, Domain Name System (DNS), Virtual Private Networks (VPN), Networking Basics, Network Connections, Remote Access Technology, Remote Service Software, Microsoft SharePoint, TCP/IP, Wi-Fi Technology, Network Routers, Firewalls (Computer Science), Microsoft Onedrive, Information Technology, User Accounts - **Published:** June 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=80b36e53164c9e46 ## About the Role Do you have experience in Remote access software?, We are seeking a dynamic and motivated IT Support Professional to join our team! In this role, you will be the frontline hero for technical assistance, providing essential support to ensure our digital infrastructure runs smoothly. Your energetic approach and problem-solving skills will help keep our systems secure, efficient, and user-friendly. This position offers a fantastic opportunity to develop your IT expertise while making a tangible impact on our organization's daily operations. If you thrive in a fast-paced environment and love helping others solve tech challenges, this is the perfect role for you!, * 1+ years of hands-on IT support experience in a professional office (law firm or other professional services environment preferred but not required). * Strong knowledge of Windows desktop administration, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP, Wi-Fi). * Familiarity with remote support tools and ticketing or task-tracking systems. * Excellent communication skills and ability to provide patient, clear support to non-technical users. * Strong attention to detail, reliability, and ability to work independently with minimal supervision. * Ability to handle confidential client information with discretion and comply with law firm security protocols. ## Description * Provide onsite and remote help desk support for attorneys and staff (Windows 10/11 PCs, MacBook laptops, printers, scanners, and mobile devices). * Maintain and troubleshoot office network connectivity, Wi-Fi, basic firewall and router issues, and VPN access. * Support Microsoft 365 environment, including Outlook, Word, Excel, OneDrive/SharePoint, and Teams; manage user accounts, permissions, and basic security settings. * Identify and implement practical AI tools (e.g., drafting assistants, document search, and automation) to improve attorney and staff efficiency, including basic setup, training, and troubleshooting for users. * Assist with case-management, e-filing, and legal software (e.g., Best Case, document management, e-signature platforms) including installs, updates, and basic training. * Perform routine maintenance such as backups, updates/patching, and antivirus/EDR monitoring; escalate issues to external vendors as needed. * Document IT procedures and maintain an inventory of hardware, software, and licenses. * Coordinate with outside IT vendors for projects that exceed in-house scope (server work, advanced networking, security audits, etc.). ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Personal Branding & Job Search - The Most Practical Approach You'll Ever Find](https://www.wearedevelopers.com/videos/576-personal-branding-job-search-the-most-practical-approach-you-ll-ever-find) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)