> Markdown version of [/jobs/ext/575931-l2-desktop-system-engineer](https://www.wearedevelopers.com/jobs/ext/575931-l2-desktop-system-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# L2 Desktop System Engineer

- **Company:** CSS, Inc.
- **Location:** Philadelphia, PA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Computer Network Technologies
- **Published:** June 19, 2026
- **Apply:** https://www.dice.com/job-detail/2cc22d89-c9f9-4928-86b3-d9d792588844

## About the Role

* 2-5+ years of MSP experience
 * Strong Microsoft 365 and networking knowledge
 * Experience working in ticketing systems (Autotask preferred)
 * Customer-facing communication skills
 * Ability to work in a flexible, team-oriented environment

## Description

* Provide Tier 2 support across customer environments
 * Troubleshoot and resolve issues across Microsoft 365, networking, and infrastructure
 * Support client environments both remotely and onsite
 * Assist with project work and new client onboarding
 * Collaborate with internal team and leadership


## Related Videos

- [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Future-Proofing Human Capital for the AI Economy](https://www.wearedevelopers.com/videos/100079-future-proofing-human-capital-for-the-ai-economy)
- [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company)
- [7 tips for releasing on a Friday afternoon: YouTrack to the rescue](https://www.wearedevelopers.com/videos/204-7-tips-for-releasing-on-a-friday-afternoon-youtrack-to-the-rescue)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)
- [Top 7 CSS Frameworks in 2025](https://www.wearedevelopers.com/magazine/362-top-7-css-frameworks-in-2025)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)